Marwa Ben khalifa

Assist customers with product selection and styling advice, ensuring a personalized and
high-quality shopping experience.
Promote and sell clothing and accessories while consistently achieving individual and
store sales targets.
Deliver excellent customer service, building strong client relationships and encouraging
repeat business.
Handle POS transactions, including cash handling, billing, returns, and exchanges
accurately.
Maintain high standards of visual merchandising, product presentation, and store
organization.
Monitor inventory levels, support stock management, and ensure timely replenishment.
Support promotional campaigns, seasonal launches, and in-store events.
Collaborate with team members to optimize daily store operations.

Managed key client accounts in the premium food/gourmet products sector, maintaining long-term
business relationships
Achieved and consistently exceeded monthly and annual sales targets by
Identified new business opportunities and expanded client base across retail and hospitality sectors
Negotiated contracts, pricing, and supply agreements with high-value clients
Coordinated with procurement and logistics teams to ensure timely product delivery
Analyzed market trends and competitor activity to adjust sales strategies
Led product presentations and client meetings to promote new product lines
Trained and mentored junior sales staff to improve overall team performance
Prepared sales reports, forecasts, and performance analyses for management

Advise customers on fragrances, explaining scent families, notes, and perfume types.
Help customers choose perfumes based on their personality, lifestyle, season, and
occasion. Demonstrate proper perfume application and layering techniques. Promote
new products, special editions, and exclusive collections. Achieve sales targets and
improve conversion and average transaction value. Oversee fragrance testing
standards, ensuring proper tester hygiene, effective blotter use, and accurate sample
preparation. Advise customers on fragrances, explaining scent families, notes, and
perfume types. Help customers choose perfumes based on their personality, lifestyle,
season, and occasion. Demonstrate proper perfume application and layering techniques.
Promote new products, special editions, and exclusive collections. Achieve sales
targets and improve conversion and average transaction value. Oversee fragrance
testing standards, ensuring proper tester hygiene, effective blotter use, and accurate
sample preparation

Deliver tailored beauty and fragrance consultations, assessing customer needs and
recommending suitable skincare, makeup, and perfume products.
Apply in-depth knowledge of beauty products, ingredients, and application techniques to
guide purchasing decisions.
Achieve and support store sales objectives through consultative selling, upselling, and
cross-selling strategies.
Conduct product demonstrations and trials while maintaining strict hygiene and safety
standards.
Ensure a consistently high level of customer service, enhancing brand reputation and
client satisfaction.
Maintain accurate sales transactions, including POS operation, cash handling, and returns.
Uphold visual merchandising standards, ensuring attractive product displays and organized
shelving.