مروة الفيومي, Office Manager

مروة الفيومي

Office Manager

AM Law Firm

البلد
مصر - القاهرة
التعليم
بكالوريوس, Faculty of Commerce - English Section
الخبرات
23 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :23 years, 4 أشهر

Office Manager في AM Law Firm
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ يناير 2013

• Responsible organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency.
• Arranging meetings schedules coordinate customers' visits.
• Dealing with letters, forms, reports and other documents.

Office Manager في AM Law Firm
  • يناير 2013 إلى فبراير 2014

From January 2013 till now: working as an Office Manager at AM Law Firm responsible for:
• Responsible organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency.
• Arranging meetings schedules coordinate customers' visits.
• Dealing with letters, forms, reports and other documents.
• Follow up employee's attendance.
• Keeping the files of the employees organized and regularly completed.
• Conducting client Satisfaction Surveys by sending forms of investigation.
• Arrange meetings with foreign visitors.
• Provide necessary assistance to the general manager.

في Al Kamal Law Office
  • نوفمبر 2010 إلى ديسمبر 2012

From November 2010 till December 2012: working at Billing Department at Al Kamal Law Office responsible for:
• Entering hours of attorneys into the billing system.
• Reviewing invoices according to hours of attorneys
• Calculating final invoice
• Filing
• Follow up payments with the clients.

Working at Billing Department في Al Kamel Law Office
  • مصر - القاهرة
  • نوفمبر 2010 إلى ديسمبر 2012

• Entering hours of attorneys into the billing system.
• Reviewing invoices according to hours of attorneys
• Calculating final invoice
• Filing
• Follow up payments with the clients.

executive secretary at Berlitz في Nasr City Branch
  • يناير 2008 إلى أكتوبر 2010

From January 2008 till October 2010: working as an executive secretary at Berlitz - Nasr City Branch responsible for:
• Receiving incoming calls.
• Arranging the schedules of instructors.
• Handling problems that might arise between instructors and students.
• Filing

Executive Secretary في Berlitz
  • مصر - القاهرة
  • يناير 2008 إلى أكتوبر 2010

• Receiving incoming calls.
• Handling problems that might arise between instructors and students.
• Filing
e• Arranging the schedules of instructors

Executive Secretary في Eskimo for Import and Export
  • مصر - القاهرة
  • سبتمبر 2006 إلى يناير 2008

• Receiving and handling incoming calls.
• Follow up shipments (FOB, C &F, and CIF).
• Receiving and sending emails.
• Filing • Arranging meetings.

sales executive في CITIBANK- Consumer Finance
  • سبتمبر 2003 إلى سبتمبر 2006

From September 2003 till September 2006: working as at CITIBANK- Consumer Finance as a sales executive:
• Receiving incoming calls replying to inquires of the clients related to credit card
• Making outgoing calls related to introducing the credit card of the bank to attract more clients.

From September 2006 till January 2008: working at Eskimo for Import & Export as an executive secretary responsible for:
• Receiving and handling incoming calls.
• Follow up shipments (FOB, C &F, and CIF)
• Receiving and sending emails.
• Filing
• Arranging meetings.

Sales Executive في Citibank - Consumer Finance
  • مصر - القاهرة
  • سبتمبر 2003 إلى سبتمبر 2006

• Receiving incoming calls replying to inquires of the clients related to credit card
• Making outgoing calls related to introducing the credit card of the bank to attract more clients.

في National Bank for Development
  • مصر
  • سبتمبر 2000 إلى مارس 2003

From September 2000 till March 2003: working at National Bank for Development - Down Town Branch at department of Foreign Transfer:
• Assisting in all incoming and outgoing transfers inside and outside Egypt.

Foreign Transfer Clerk في National Bank for Developmen
  • مصر - القاهرة
  • سبتمبر 2000 إلى مارس 2003

• Assisting in all incoming and outgoing transfers inside and outside Egypt.

الخلفية التعليمية

بكالوريوس, Faculty of Commerce - English Section
  • في Ain Shams University
  • سبتمبر 2000
الثانوية العامة أو ما يعادلها,
  • في Sweet Home Language School
  • مايو 1995
بكالوريوس, Faculty of Commerce
  • في Ain Shams University

Ain Shams University, class of 2000 -B.Sc., Faculty of Commerce - English Section Accounting major - Grade: High Good

Specialties & Skills

ARRANGING MEETINGS
CLIENTS
CREDIT CARD
EXECUTIVE SECRETARY
INCOMING CALLS
SECRETARY

اللغات

الانجليزية
متوسط