Office Manager
AM Law Firm
Total years of experience :23 years, 3 Months
• Responsible organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency.
• Arranging meetings schedules coordinate customers' visits.
• Dealing with letters, forms, reports and other documents.
From January 2013 till now: working as an Office Manager at AM Law Firm responsible for:
• Responsible organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency.
• Arranging meetings schedules coordinate customers' visits.
• Dealing with letters, forms, reports and other documents.
• Follow up employee's attendance.
• Keeping the files of the employees organized and regularly completed.
• Conducting client Satisfaction Surveys by sending forms of investigation.
• Arrange meetings with foreign visitors.
• Provide necessary assistance to the general manager.
From November 2010 till December 2012: working at Billing Department at Al Kamal Law Office responsible for:
• Entering hours of attorneys into the billing system.
• Reviewing invoices according to hours of attorneys
• Calculating final invoice
• Filing
• Follow up payments with the clients.
• Entering hours of attorneys into the billing system.
• Reviewing invoices according to hours of attorneys
• Calculating final invoice
• Filing
• Follow up payments with the clients.
From January 2008 till October 2010: working as an executive secretary at Berlitz - Nasr City Branch responsible for:
• Receiving incoming calls.
• Arranging the schedules of instructors.
• Handling problems that might arise between instructors and students.
• Filing
• Receiving incoming calls.
• Handling problems that might arise between instructors and students.
• Filing
e• Arranging the schedules of instructors
• Receiving and handling incoming calls.
• Follow up shipments (FOB, C &F, and CIF).
• Receiving and sending emails.
• Filing • Arranging meetings.
From September 2003 till September 2006: working as at CITIBANK- Consumer Finance as a sales executive:
• Receiving incoming calls replying to inquires of the clients related to credit card
• Making outgoing calls related to introducing the credit card of the bank to attract more clients.
From September 2006 till January 2008: working at Eskimo for Import & Export as an executive secretary responsible for:
• Receiving and handling incoming calls.
• Follow up shipments (FOB, C &F, and CIF)
• Receiving and sending emails.
• Filing
• Arranging meetings.
• Receiving incoming calls replying to inquires of the clients related to credit card
• Making outgoing calls related to introducing the credit card of the bank to attract more clients.
From September 2000 till March 2003: working at National Bank for Development - Down Town Branch at department of Foreign Transfer:
• Assisting in all incoming and outgoing transfers inside and outside Egypt.
• Assisting in all incoming and outgoing transfers inside and outside Egypt.
Ain Shams University, class of 2000 -B.Sc., Faculty of Commerce - English Section Accounting major - Grade: High Good