Marwa Eldarandaly

o Work along with the Sales and marketing Director to maximize occupancy of rooms and rates, yield
and average spends by implementing appropriate training and communication systems in the hotel.
o Ensure the hotel meets revenue targets and understand the construction of budgets and how to
influence profit and loss results in order to assist in the preparation of budgets.
o Generates new business for the hotel being aware of selling all services.
o Actively seek all sales and revenue opportunities both internal and external to increase the profile of
the hotel.
o Ensure that billing and credit agreements are managed and controlled.
o Manage all room and enquiries follow-up and deal with all related administration.
o Maintain effective working relationships with clients. Identify their needs and ensure their repeat
business.
o Creating a proactive sales culture through our people.
o Provide training and development for employees in revenue management.
o Develop a close working relationship with all departments, colleagues and managers to ensure guest
expectations are met.
o Network through performing show-rounds, attending events and seeking to represent hotel.
o Develop strong working relationships with all travel agents in order to maximize sales opportunities
and generate business for the future.

o To acquire, develop and strengthen Premier Banking customer relationships through effective
relationship management in accordance with business goals.
o Participating in the launch of premier banking in South Sinai Region.
o Relevant Work Exposure focusing on Wealth Management (Investment and Insurance) Acquisition.
o To contribute to bottom-line of Premier Banking through accomplishment of profit and growth
targets.
o Active sourcing and prospecting of affluent customers follow up and problem solving to any
complain.
o Manage and develop relationships with new and existing affluent customers through professional
consultation, financial analysis.
o Up selling, cross selling, providing regular market information updates and trend analysis.
o Supervise, train and coach new premier staff.

o Responsible for performing intermediate duties and support related to branch operational activities
and financial services; processes all new account transactions.
o Assisting customers in their selection of various accounts and financial services; cross-selling the
Bank's products and services.
o Opening, maintaining and closing of all account types; performing branch clerical duties.
Promoting business for the Bank by maintaining good customer relations and referring customers to
appropriate staff for new services
o Discussing and accepting credit applications, and is required to provide leadership, training and
support to less experienced new account representatives and other branch staff members.

o Supervise, coach and train the retails sales and customer service team.
o Problem solving and follow up on customers complains.
o Follow up on the store layout and maintenance.
o Responsible for stock control: follow up the inventory request and transfer.
o Handle the daily achievement reports and MTD.
o Responsible for arranging the monthly schedule of employees shifts.

o Handle all corporate customers’ requests in The SME segment.
o Support all sales operation activities related to The SME.
o Act as a facilitator between SME and other back office operational departments.
o Handle all daily, monthly and quarterly reports related to the SME segment.
o Handle all the new sales lead and distribute it to sales executives.
o Problem solving and follow up for cases.
o Handle the daily stock and requests of lines form warehouse.