مروة فلمبان, Human Resources Executive

مروة فلمبان

Human Resources Executive

Jotun - Saudi Arabia

البلد
المملكة العربية السعودية - الرياض
التعليم
دبلوم عالي, Advanced Diploma of Leadership and Management
الخبرات
8 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 11 أشهر

Human Resources Executive في Jotun - Saudi Arabia
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ يناير 2020

-Developing the HR agenda.
-Developing HR strategies, policies, and practices.
-Improving and monitoring employee productivity.
-Structuring compensation and benefit packages.
Managing staff wellness initiatives.
-Improving relations between staff and employers.
-Evaluating staffing needs.
-Overseeing recruitment efforts.
-Engaging with heads of department

Marketing Coordinator في Endota Spa
  • استراليا
  • أكتوبر 2018 إلى مارس 2019

Deliver outstanding customer service.
Manage the appointment book.
Be responsible for stock control.
Ensure spa presentation and visual

Samsung Group في Samsung Group
  • استراليا
  • أكتوبر 2018 إلى يناير 2019

•Promoting products by demonstration, presentation and instruction.
•Merchandising- set up in displays, including POS Merchandising.
•Building close relationship with all store staff and manager ensuring high levels of customer service.
•Maintain activity records and report on all phases of sales.
•Achieve set targets for sales, product, merchandising and compliance

Recruitment Consultant - Telecom في edt GLOBAL PTY LTD
  • استراليا
  • مايو 2018 إلى ديسمبر 2018

-negotiating contracts
-interviewing and assessing prospective applicants and
matching them with vacancies at client companies
-screening candidates and drawing up shortlists of
candidates for clients to interview
-making arrangements for the advertisement of
vacancies
-building relationships with clients.
-Business Development

FOOD ATTENDANT في MR.BAO
  • استراليا
  • يوليو 2017 إلى يناير 2018

1- Providing clients and customers a high-quality service
2- Serving guests wine and other alcoholic beverages

Call Center Consultant في Datacom
  • استراليا
  • نوفمبر 2017 إلى ديسمبر 2017

responsible for continuing to build relationships with our existing clients, as well proactively establishing new business.

DEMONSTRATOR, BRAND AMBASSADOR for Nespresso في RETAIL SAFARI
  • استراليا
  • أكتوبر 2017 إلى ديسمبر 2017

Responsible for diligent completion of designated
demonstration activity, accurate timely reporting, and
professional performance.

FOOD & BEVERAGE ATTENDANT في AIRPORT RETAIL ENTERPRISES, SYDNEY
  • استراليا
  • سبتمبر 2017 إلى أكتوبر 2017

•Providing clients and customers a high-quality service
•Serving guests wine and other alcoholic beverages
•Attending to any questions guests may have about food or beverages
•Deliver exceptional customer service in a fast-paced
environment
•Operate autonomously and be a team player

RESTAURANT STAFF في SABU RESTAURANT & BAR. PARRAMA TTA, SYDNEY
  • استراليا
  • أبريل 2016 إلى أغسطس 2016

Customer Service
 

• Restaurant opening/closing. 

• Cleaning, Food preparation
• Stock counts, Money handling.
• Bar service.

Human Resources Specialist (HR Specialist) في king Abdullah international medical research center
  • المملكة العربية السعودية - الرياض
  • مارس 2012 إلى مايو 2013

• NGHA- in the king Abdullah international medical research center (KAIMRC) AS specialist human resources (Mar 26.2012 -present):
A. Assist in supervising a variety of programs and policies regarding employees such as advertising job positions recruitment, processing applications, verifying employment, contracts and compensation schedule in compliance with organization policies, contracts, laws and agreements
B. Communicate with other department, Employee, applicants, administrators and staff in order to provide information & assistance regarding recruitment
C. Assist in scheduling various meetings and employee programs in compliance with department needs
D. Collect information on benefits, salaries and issues regarding contract negotiations
E. Provide overall assistance and research support HR on benefit policies, programs & procedures

Operation في HSBC,SABB
  • المملكة العربية السعودية - الرياض
  • أغسطس 2011 إلى فبراير 2012

account processing bank at general banking

customer care \ Riyadh في Work In Al-Shaya Company
  • المملكة العربية السعودية - الرياض
  • أكتوبر 2010 إلى يوليو 2011

• Work In Al-Shaya Company \ customer care \ Riyadh oct.2010- August 14 2011

A. Collect process & communicate relevant data for the Shoppe.
B. Shoppe (identify & define issues that are being raised by mystery shoppers and make recommendations in relation for mystery shoppers)
C. Prepare monthly task list & present to line manger.
D. Translate from English to Arabic
E. Take full responsibility for planning of weekly debriefs for assigned MS


• Work as customer service in Arab National Bank & in personal loans \
Riyadh (from Jun 2007 - until 30 Aug 2007)

الخلفية التعليمية

دبلوم عالي, Advanced Diploma of Leadership and Management
  • في APEX Institute of Education
  • يناير 2019

-Leadership -Management -People and Performance -Budgets and Financial Plans -Risk Management -Customer Service

ماجستير, Marketing
  • في University of Technology, Sydney
  • يونيو 2016

The Master of Marketing provides the opportunity to extend their knowledge in the areas of communications, sales management, the development and introduction of new products, business-to-business marketing, technology and marketing, as well as the legal constraints on and the ethical implications of marketing.

بكالوريوس, Human Recourse Management Department of Economics
  • في University of Jeddah which is King Abdul-Aziz University
  • فبراير 2010

Graduated with a Bachelor Degree (BSc) of Human Recourse Management Department of Economics & Admin

Specialties & Skills

Readings
Swimming
Computer Music
Computer Service
Business Cards
BANKING
BENEFITS
CUSTOMER SERVICE
TRANSLATE
Recruiter
Research Skills
Business development

اللغات

العربية
متمرّس
الانجليزية
متمرّس

الهوايات

  • Reading
    Rading is an incredibly inexpensive hobby that provides so many benefits.