Marwa felamban, Human Resources Executive

Marwa felamban

Human Resources Executive

Jotun - Saudi Arabia

Lieu
Arabie Saoudite - Riyad
Éducation
Diplôme supérieur, Advanced Diploma of Leadership and Management
Expérience
8 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 11 Mois

Human Resources Executive à Jotun - Saudi Arabia
  • Arabie Saoudite - Riyad
  • Je travaille ici depuis janvier 2020

-Developing the HR agenda.
-Developing HR strategies, policies, and practices.
-Improving and monitoring employee productivity.
-Structuring compensation and benefit packages.
Managing staff wellness initiatives.
-Improving relations between staff and employers.
-Evaluating staffing needs.
-Overseeing recruitment efforts.
-Engaging with heads of department

Marketing Coordinator à Endota Spa
  • Australie
  • octobre 2018 à mars 2019

Deliver outstanding customer service.
Manage the appointment book.
Be responsible for stock control.
Ensure spa presentation and visual

Samsung Group à Samsung Group
  • Australie
  • octobre 2018 à janvier 2019

•Promoting products by demonstration, presentation and instruction.
•Merchandising- set up in displays, including POS Merchandising.
•Building close relationship with all store staff and manager ensuring high levels of customer service.
•Maintain activity records and report on all phases of sales.
•Achieve set targets for sales, product, merchandising and compliance

Recruitment Consultant - Telecom à edt GLOBAL PTY LTD
  • Australie
  • mai 2018 à décembre 2018

-negotiating contracts
-interviewing and assessing prospective applicants and
matching them with vacancies at client companies
-screening candidates and drawing up shortlists of
candidates for clients to interview
-making arrangements for the advertisement of
vacancies
-building relationships with clients.
-Business Development

FOOD ATTENDANT à MR.BAO
  • Australie
  • juillet 2017 à janvier 2018

1- Providing clients and customers a high-quality service
2- Serving guests wine and other alcoholic beverages

Call Center Consultant à Datacom
  • Australie
  • novembre 2017 à décembre 2017

responsible for continuing to build relationships with our existing clients, as well proactively establishing new business.

DEMONSTRATOR, BRAND AMBASSADOR for Nespresso à RETAIL SAFARI
  • Australie
  • octobre 2017 à décembre 2017

Responsible for diligent completion of designated
demonstration activity, accurate timely reporting, and
professional performance.

FOOD & BEVERAGE ATTENDANT à AIRPORT RETAIL ENTERPRISES, SYDNEY
  • Australie
  • septembre 2017 à octobre 2017

•Providing clients and customers a high-quality service
•Serving guests wine and other alcoholic beverages
•Attending to any questions guests may have about food or beverages
•Deliver exceptional customer service in a fast-paced
environment
•Operate autonomously and be a team player

RESTAURANT STAFF à SABU RESTAURANT & BAR. PARRAMA TTA, SYDNEY
  • Australie
  • avril 2016 à août 2016

Customer Service
 

• Restaurant opening/closing. 

• Cleaning, Food preparation
• Stock counts, Money handling.
• Bar service.

Human Resources Specialist (HR Specialist) à king Abdullah international medical research center
  • Arabie Saoudite - Riyad
  • mars 2012 à mai 2013

• NGHA- in the king Abdullah international medical research center (KAIMRC) AS specialist human resources (Mar 26.2012 -present):
A. Assist in supervising a variety of programs and policies regarding employees such as advertising job positions recruitment, processing applications, verifying employment, contracts and compensation schedule in compliance with organization policies, contracts, laws and agreements
B. Communicate with other department, Employee, applicants, administrators and staff in order to provide information & assistance regarding recruitment
C. Assist in scheduling various meetings and employee programs in compliance with department needs
D. Collect information on benefits, salaries and issues regarding contract negotiations
E. Provide overall assistance and research support HR on benefit policies, programs & procedures

Operation à HSBC,SABB
  • Arabie Saoudite - Riyad
  • août 2011 à février 2012

account processing bank at general banking

customer care \ Riyadh à Work In Al-Shaya Company
  • Arabie Saoudite - Riyad
  • octobre 2010 à juillet 2011

• Work In Al-Shaya Company \ customer care \ Riyadh oct.2010- August 14 2011

A. Collect process & communicate relevant data for the Shoppe.
B. Shoppe (identify & define issues that are being raised by mystery shoppers and make recommendations in relation for mystery shoppers)
C. Prepare monthly task list & present to line manger.
D. Translate from English to Arabic
E. Take full responsibility for planning of weekly debriefs for assigned MS


• Work as customer service in Arab National Bank & in personal loans \
Riyadh (from Jun 2007 - until 30 Aug 2007)

Éducation

Diplôme supérieur, Advanced Diploma of Leadership and Management
  • à APEX Institute of Education
  • janvier 2019

-Leadership -Management -People and Performance -Budgets and Financial Plans -Risk Management -Customer Service

Master, Marketing
  • à University of Technology, Sydney
  • juin 2016

The Master of Marketing provides the opportunity to extend their knowledge in the areas of communications, sales management, the development and introduction of new products, business-to-business marketing, technology and marketing, as well as the legal constraints on and the ethical implications of marketing.

Baccalauréat, Human Recourse Management Department of Economics
  • à University of Jeddah which is King Abdul-Aziz University
  • février 2010

Graduated with a Bachelor Degree (BSc) of Human Recourse Management Department of Economics & Admin

Specialties & Skills

Readings
Swimming
Computer Music
Computer Service
Business Cards
BANKING
BENEFITS
CUSTOMER SERVICE
TRANSLATE
Recruiter
Research Skills
Business development

Langues

Arabe
Expert
Anglais
Expert

Loisirs

  • Reading
    Rading is an incredibly inexpensive hobby that provides so many benefits.