Account Manager
cook advertising agency
مجموع سنوات الخبرة :10 years, 4 أشهر
o Work with clients to create a social media strategy that collaborates with marketing, PR and advertising campaigns, research top influencers, competitors, and trends in clients’ industries.
o Create timely and engaging content optimized for platform used and intended audience.
o Monitor sites for customer service opportunities and initiate conversations on behalf of the client.
o Analyze and report social media actions on a monthly basis for successes and new opportunities.
o Create engaging and professional visuals that reflect client and their brand (Customize social media pages (ex. Facebook, Twitter, Google+, YouTube), develop supporting offline collateral, create original content, etc).
o Stay current with social media trends and tools - includes attending networking and educational events, reading blogs, and listening to podcasts.
o Continue to refine and define our social marketing process.
o Work with teams to create a solid branding message that’s reflected across Atomic marketing materials, social media content and shared by employees
o Clientele industries include: Medical, Retail, Hospitality, Industrial, Sports, Legal
o Available to attend events we sponsor on a monthly basis (usually no more than 1-2) on behalf of Atomic outside of standard hours
o SKILLS & EXPERIENCE
o 2+ years of social media marketing experience (prefer to have account management experience).
o Experience including but not limited to Facebook, LinkedIn, Google+, Google Communities, Twitter, Flickr, YouTube, Pinterest, and more.
o Working knowledge of social media paid advertising campaigns including Facebook, Linkedin and Twitter.
o Ability to blog about social media on the Atomic website based on research, experience, and relevant social media news.
I'm the liaison between the client and creative team. They manage budgets, ensure adherence to brand guidelines and keep leads for new business moving through the sales pipeline.
On the below responsibilities:
o Meets with clients frequently, and serving as contact between the client and creative/advertising team.
o Discusses strategy with clients and helps develop advertising campaigns
o Presents creative proposals to clients for approval, making sure all components are in line with the brand
o I am ready always to solved any issues or delays in the project, as well as clients’ feedback
o Delivers completed projects to the client on time
o I am Manages budgets for multiple accounts
Clients:
o FCA, ORANGE FRANCE, MOUNTAIN VIEW, EMERSON, GAPTEC and PEUGEOT
leading a training team for Canadian ITS KSA golden queue, also i have the trainer task to train new employees for Product knowledge and application along with soft skills and communication skills session, creating analysis on their performance and how improvement they reach . beside taking responsibility for other trainers classes to ensure they reach the required performance that will lead the team to the required achievements .
I have experience in customer service
Co trainer position teaching trainees about product, brief them about knowledge and updates, learning them how to handling customers and help us, listing to them calls and coaching about errors and be with them to success certification
Working as a customer service (English & Arabic account) at supporting home services and products to Etisalat emarits project in Raya contact center
Training at CITI bank in (online banking, sales, teller, customer service, operations and reception department)
handling cash operations like deposits & withdrawal, and non-cash operations like internal transfers, outgoing transfers, internal cheques, sight cheques, certified & bank draft cheques
I have a bachelor of Management Information System with Excellent grade from modern academy