Business Coordinator and Senior Operation Officer
epoints group
Total years of experience :7 years, 9 Months
Responsibilities and not limited to:
Provide support to all business units.
Filtering and cleaning data
Preparing reports for executive and project teams
Enter personal customer information into databases as collected upon forms
Analyzing data to find answers to specific questions
Testing new database systems and software updates
Business commercial transactions with overseas suppliers
Plan & track the shipment of final products according to customer requirement
Coordinate efforts between departments
Serve as the point of contact between departments and for clients
Handling customer complaints
Develop & implement plans to improve operational effectiveness & efficiency
Manage various email campaigns, including the template designs.
Monitor and maintain data quality within the marketing database.
SMS’s texts creator, Email shot & SMS implementation.
Honor degree