Marwan Dawoud, Commercial Director

Marwan Dawoud

Commercial Director

Confidential

Lieu
Arabie Saoudite - Riyad
Éducation
Baccalauréat, English Literature
Expérience
37 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :37 years, 8 Mois

Commercial Director à Confidential
  • Arabie Saoudite - Riyad
  • Je travaille ici depuis juin 2011

Responsible for the overall productivity & P&L of the business, covering process optimization, policies & procedures development, programs implementation, compensation design, customer services, market management, training, recruiting and selection of talents,

• Developing and forecasting the country annual business plans for regions and territories, sales & marketing initiatives by business unit; projecting expected sales volume and profit for existing and new products with performance monitoring system.
• Maintain sales volume, product mix, and selling prices by keeping current with supply and demand, changing trends, economic indicators, and competition.
• Improving service levels and customers service, maximizing new business development opportunities, and developing relationships with clients, thru professional performance management standards.
• Implements enabling technologies, including B2B/B2C and CRM to retail stores. Monitors the assigned sales organization’s compliance with required standards for maintaining CRM data, and optimize the effectiveness of the firm’s technology investments.
• Works closely with stakeholders and present quarterly and annual business reviews to ensure the appropriate objectives and priorities are enabled within the organization to achieve desired growth & profitability.

Sales & Marketing Director à Unified Holding (McDonalds)
  • Arabie Saoudite - Riyad
  • août 2007 à mai 2011

Develop & deliver strategic plans that will improve the overall business performance, thru offering new real estate concepts of commercial & residential solutions throughout Saudi Arabia, including,

- Responsible for the organizational oversight and management of strategic, business, capital, marketing, facility and land-use planning.
- Provide initiative, leadership, direction, motivation and managerial guidance within all aspects of the Company’s activities.
- Lead the conceptualization, development and implementation of all real estate investment strategies to ensure compliance with the mission, policies and strategic objectives set by the company.
- Oversee the development and performance of new and existing strategic investment projects. Establish and maintain effective working relationships internally, externally and with existing partners.

Business Development Director à Basamh Trading Co. (Nestle)
  • Arabie Saoudite - Jeddah
  • mai 2000 à juin 2007

- Design & implement a strategic business development plan to achieve growth initiatives, provide process and corporate plans for sales, marketing, technology, service, quality, and logistics.
- Developing and managing the portfolio of brands to achieve budgeted sales and net profit, through market researches to identify issues, trends & opportunities to establish detailed analysis of the market.
- Analyses market segments and their requirements, including feasibility studies for future products and services, promotion activities, sales force remunerations & customer's loyalty programs.
- Improving the over-all service level through planning, directing, managing and overseeing the activities, operations, resources, and providing high level of support to the staff to achieve a competitive advantage.
- Managed & developed the key accounts through negotiation & signing partnership agreements to increase sales volume & market share by providing professional account management & optimized distribution, merchandising, visibility and pricing.

Key Accounts Manager à Coca-Cola Co.
  • Arabie Saoudite - Jeddah
  • octobre 1995 à avril 2000

- Oversaw retail operations with key accounts focusing on turnover strategies for stores coverage to achieve visibility, distribution, sales revenue & customer service excellence.
- Promoted partnerships with vendors, private dealers, amusement parks, and local communities to build product image.
- Develop and execute the annual business plan with focus on brand building, distribution to increase sales volume and market share.
- Establish strong relations with customers to attain a preferred supplier status. Designed & negotiated partnership agreements with vendors and presented to them frequent business reviews & plans to improve the business.
- Appointed sales agents throughout the country to expand brand recognition and elevate product reputation nation-wide.
- Developed marketing initiatives to expand and acquire business, through advertising campaigns and sales incentive program that created sales volume, increased visibility and customer loyalty.

Area Manager à Procter & Gamble - IAAE.
  • Arabie Saoudite - Province de l'Est
  • août 1986 à septembre 1995

- Developing and managing the overall business in the region and achieve budgeted sales and marketing initiatives inline with companies strategic plans. Building & enhancing relationships with key vendors to improve business,
- Set the regional business plan, forecasts annual, quarterly and monthly revenue streams in all segments, including redesigning sales routes to be geographic and trade channel specific which significantly improved efficiency.
- Develop & execute plans for expansion throughout the region by establishing new branches & ensured proper staffing to achieve high standards of customer service to grow business in potential remote areas.
- Provide periodical business assessments reviews & recommendations covering marketplace & staff productivity and identifying strategies for improvement to ensure efficient and stable sales, & professional account management activities.

Éducation

Baccalauréat, English Literature
  • à Vincennes University
  • juin 1983

Specialties & Skills

Strategic Business
Science
Merchandising
Detailed Analysis
Strategic Business Planning
Revenue & Profit Maximization
Executive Presentations & Negotiations
Training, Team & Leadership development
Client Management
Change Management
Project Management
B2B, B2C, CRM
Distributers Management
Market Planning & Research
Recruiting & Selection
Budget & Financial Projections

Langues

Anglais
Expert
Arabe
Expert

Adhésions

American Management Association (AMA)
  • Active Member
  • April 1999
Information Resources Management Association (IRMA)
  • Active Member
  • June 2001