Marwan Gobba, Product Development Officer

Marwan Gobba

Product Development Officer

Arab Bank

البلد
مصر - القاهرة
التعليم
بكالوريوس, Finance and Investment Banking
الخبرات
11 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 4 أشهر

Product Development Officer في Arab Bank
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ مايو 2014

- Owns End to End Product cycle.
- Planning and budgeting for new as well as existing cash loans products.
- Ensuring sustainable portfolios growth via effective sales plan in line with strong retention unit which devises counter attack offers helping in higher retention ratios on both individual and corporate levels.
- Managing cash loans profitability levels as per the budgeted revenues through maximizing net interest margin, non-funding income, & controlling the expenses.
- Proposing & preparing credit policy changes based on market study & portfolio segment performance, thus ensuring higher market penetration ratio with better portfolio quality.
- Working closely with the sales team to ensure product knowledge via continuous training & coaching.
- Launching campaigns that enhance sales achievement along with the market conditions taking into consideration seasonality and consumer behaviour factors.
- Upgrading product features as per market conditions & consumer behaviour.

Customer relationship officer ( Retail Department ) في Arab Bank
  • مصر - القاهرة
  • يونيو 2013 إلى مايو 2014

- Selling all the bank’s products.
- Handling different clients’ inquiries, requests and complaints.
- Ensuring classy service to payroll clients.
- Increasing clients’ awareness of different Electronic-channels.
- Maintaining & increasing existing client base.

Account Executive في Creation Team Advertising Agency
  • مصر - القاهرة
  • فبراير 2013 إلى يونيو 2013

- Advertising agency working above and below the line.
- Handling clients like Coca-Cola, Nestle & Pharmaceuticals companies.

الخلفية التعليمية

بكالوريوس, Finance and Investment Banking
  • في Misr University For Science And Technology
  • يناير 2013
الثانوية العامة أو ما يعادلها, French education
  • في Misr 2000 , French education
  • مايو 2008
الثانوية العامة أو ما يعادلها, French education
  • في College Des frères Bab El Louk, French education
  • مايو 2004

Specialties & Skills

Customer Service
Finance
Marketing
Banking
Microsoft Office
Customer Service
Marketing & Advertising
Market Behaviour for the Banking Industry

اللغات

الانجليزية
متمرّس
الفرنسية
متمرّس
العربية
متمرّس

التدريب و الشهادات

Customer Retention & Satisfaction (تدريب)
معهد التدريب:
American University In Cairo
تاريخ الدورة:
January 2014
المدة:
3 ساعات