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تم إلغاء حظر المستخدم بنجاح
مروان جاموس, Key Account Manager GCC - Market Access UAE

مروان جاموس

Key Account Manager GCC - Market Access UAE ·Medisal Pharmaceuticals Industry

الإمارات العربية المتحدة

بكالوريوس, Professional Diploma in Healthcare Administration

الخبرة العملية

مجموع سنوات الخبرة: 17 سنوات, 5 أشهر

Key Account Manager GCC - Market Access UAE

يناير 2017 - حتى الآن

Medisal Pharmaceuticals Industry

أبو ظبي، الإمارات العربية المتحدة

يناير 2017 - حتى الآن

• Observe the market, trends and competitors inside local market & GCC.
• Perform time critical order processing and follow up with my Sales team.
• Prepare and implement technical offers along with commercial conditions.
• Ensure sufficient local market capacity and share percentages.
• Building marketing capabilities across UAE for products support
• Stay up-to-date with new product launches and ensure sales team members are on board
• Develop trust relationships with a portfolio of major clients
• Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors
• Support, supervise and agrees on sales targets with Local Distributors.
• Ensure long-term optimization and stability of operation.
• Perform strategic business planning as per the investment group guidance.
• Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities & new business opportunities.

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
المبيعات

Sales Supervisor

مارس 2015 - يناير 2017

Inspire drug store

عجمان، الإمارات العربية المتحدة

مارس 2015 - يناير 2017

• plan and implement an effective call plan
• build effective business relationships with healthcare partners and customers
• prospect for new business
• develop strategies to approach potential customers and increase sales
• cold calling health care professionals to set up appointments
• distribute information to health care professionals
• organize and execute sales presentations
• take sales orders from customers
• organize group events and conferences for health care professionals
• maintain detailed records of all contacts and meetings and creating reports when needed
• Achieving sales targets set each month by the senior Sales Management team.
• Hiring and monitoring sales team
• Managing enquiries through the entire buying process.
• Ensuring that product deliveries and movements are processed according to Company stock management guidelines.
• Implementing internal sales process improvement initiatives

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
المبيعات

Sales Representative

فبراير 2011 - فبراير 2015

Pharmalink Drug Store

دبي، الإمارات العربية المتحدة

فبراير 2011 - فبراير 2015

 promote their products  Meet with general practitioners, specialists, pharmacists and other health care professionals to tell them about the newest medicines offered and remind them of existing products.  Highly informed about the medicines selling  Able to describe the risks and benefits of specific drugs and answer detailed technical questions  scheduling appointments, file sales and expense reports, plan and arrange campaigns,  Manage customer information databases.  Collecting cheques  Excellent in comparing the amounts of the cheque with the amounts due in the statement of account and follow up with the Accounts Department to make sure its tally.  Excellent in building strong relations with customers  Good self-esteem and team work  Energetic and active  Arranging promotions and play a good role in the team work  Seeding the product professionally with team members.  A good negotiator and communications skills  Excellent in closing the deals.

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
المبيعات

Customer service agent

يناير 2009 - فبراير 2011

Dubai airport

دبي، الإمارات العربية المتحدة

يناير 2009 - فبراير 2011

• Handling applications with different clients and agencies
•Excellent communication and negotiation skills
•Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
•Identify and assess customers’ needs to achieve satisfaction
•Dealing with passenger enquiries about flight departures and arrivals
•Taking care of people with special needs, and unaccompanied children

مجال الشركة:
شركات الطيران
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

American University of RAK

يونيو 2016

يونيو 2016

بكالوريوس، Professional Diploma in Healthcare Administration

الإمارات العربية المتحدة

المعدل التراكمي (نقاط): 3.5 من 4

المعدل التراكمي (نقاط): 3.5 من 4

Professional Diploma in Healthcare Administration
عرض المرفق

P.A international college of law, Business administation & technology

يناير 2009

يناير 2009

بكالوريوس، Marketing

الإمارات العربية المتحدة

المعدل التراكمي (نسبة مئوية): 84%

المعدل التراكمي (نسبة مئوية): 84%

P.A international college of law, Business administation & technology
عرض المرفق

Skills

Smart Clients
Expert
Smart Clients
Expert
Administration
Expert
Administration
Expert
Negotiation
Expert
Negotiation
Expert
Security
Expert
Security
Expert
Customer Service
Expert
Customer Service
Expert
MS Word
Expert
MS Word
Expert
Typing 30 wpm
Expert
Typing 30 wpm
Expert
details oriented
Expert
details oriented
Expert
customers services
Expert
customers services
Expert
building relationship
Expert
building relationship
Expert
organized
Expert
organized
Expert
Feedback
Expert
Feedback
Expert
Coaching
Intermediate
Coaching
Intermediate
Sales evolution
Expert
Sales evolution
Expert
Tough Conversations
Intermediate
Tough Conversations
Intermediate
Collaboration
Expert
Collaboration
Expert
Emotional Intelligence
Expert
Emotional Intelligence
Expert
learning & teaching
Expert
learning & teaching
Expert
Strategic Thinking
Expert
Strategic Thinking
Expert
personal affairs.
Expert
personal affairs.
Expert
Critical Thinking
Intermediate
Critical Thinking
Intermediate
Communication
Expert
Communication
Expert
solving problems
Expert
solving problems
Expert
Smart Clients
Expert
Smart Clients
Expert
Administration
Expert
Administration
Expert
Negotiation
Expert
Negotiation
Expert
Security
Expert
Security
Expert
Customer Service
Expert
Customer Service
Expert

اللغات

العربية
متمرّس
الانجليزية
اللغة الأم
الأوردو
مبتدئ

التدريب و الشهادات

التدريب
Healthcare Administration
Healthcare Administration
Driving Excellence in Project Management
cbdc
Nov 2013
Strategic Thinking
cbdc
Feb 2014
Selling skills training program
pharmalink
Sep 2011
The Art of Negotiation Skills
stereoscopic vision
Dec 2013

الهوايات

  • Volleyball , Football , Traveling , and Reading
    i like hobbies which involved team work and the ability to play and achieve targets and goals together