Retail sales consultant
AT&T
Total years of experience :15 years, 4 Months
1) Welcoming customers and greeting them
2) Personalizing the customers needs and problems
3) Resolving and offering the customer with the best products
4) Educating the customer about AT&T products
5) Appreciating the customer and making feel special
6) Meeting monthly targets.
Responding to inbound calls
Responding to inquiries and complaints
Activating accounts
Cross Selling
Meeting monthly targets
2011 AL Daman Investments - Internship
1) Recording the daily market trends and how do news effect the Market price.
2) Making a report on the market daily news
3) Calculating the effects of the daily news on the companies prices
4) Calculating the Daily NAV of the portfolios in the asset management field
Main Achievements
Internship
1) I was part of a project that we did about management portfolio where we selected eight companies from the DFM and we practiced how to manage a portfolio.
2) I analyzed the financial statement of Emaar
3) I translated five web pages in souq.com from English to Arabic
Contacted clients from groceries and supermarkets
Supplied products
Placed new orders
Found new clients
2009 Waterview Executive Apartments, Receptionist
Make reservations
Greeted guests
Took in complains
Received payments and balanced petty cash
2008 Maktoob group (Souq.com) - Customer Support Agent
Responded to phone calls, emails, inquiries and complains
Verified pending accounts by calling the users
Removed violations of the terms and conditions of the site
Dispatched orders to the courier company (aramex)
Arranged payments to sellers on the site
2006 Gargash Real Estate - Real Estate Broker
Searched for buyers via newspapers, internet, and ads
Listed properties in the newspaper under my name
Met with potential investors
OTHER ACTIVITIES
Member of the Iraqi club at the University of Dubai
1) I was part of a project that we did about management portfolio where we selected eight companies from the DFM and we practiced how to manage a portfolio. 2) I analyzed the financial statement of Emaar
2005 Al Ma'arifa International School - High school diploma Sharjah - UAE