Rider Operations Coordinator
Deliveroo
Total years of experience :1 years, 8 Months
Efectively engaging and communicating with a variety of Deliveroo stakeholders, including riders and senior agency executives. Data classification and report creation to improve or change day-to-day operations to create a more efective rider fleet. Ensured that the training of the rider fleet follows best practices and is in line with the overall company strategy, managing a group of supervisors tasked with coordinating communication between the Deliveroo team and the fleet on the ground. Maintain rider fleet records and ensure that all rider information is correct using Microsoft Ofice, particularly Excel and PowerPoint proficiently. Managing the onboarding of new riders and making sure that the fleet's abilities are kept current with Deliveroo improvements.