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Marwan Abdulrhman Sibaa, IT Manager

Marwan Abdulrhman Sibaa

IT Manager·Nasmo Co.

Saudi Arabia

Bachelor's degree, Computer Technology

Work experience

Total years of experience: 15 years, 6 months

IT Manager

August 2020 - Present

Nasmo Co.

Al-Ahsa, Saudi Arabia

August 2020 - Present

• Scope of Oversight: Managed the IT infrastructure and systems for a diverse group of brands across the cafe,

restaurant, franchise, and food manufacturing sectors, including:
• 24Cafe: Cafes and franchise branches
• Etaa: Catering company
• Sinyar: Seafood restaurant
• Daij: Tea cafe and franchise
• Drisha: Breakfast restaurant
• Bakes: Bakery manufacturing
• Sharbt: Powder and liquid beverages factory
• Kisra: Dine-in buffet
Company industry:
Catering, Food Service, & Restaurant
Job role:
Information Technology

IT Service

December 2016 - August 2020

Freelancer

Khobar, Saudi Arabia

December 2016 - August 2020

- Provided end-to-end IT solutions for startups and small businesses, from requirement analysis to full implementation.
- Designed and launched websites and digital assets aligned with client objectives.
- Delivered ongoing technical support and user training for both hardware and software environments.
- Created marketing materials (logos, flyers) to support digital presence and branding.
- Built strong, long-term client relationships through responsive and customized service.
Company industry:
IT Services
Job role:
Information Technology

Gallery Manager

March 2011 - August 2020

Step Technology (Apple Authorized Reseller)

Khobar, Saudi Arabia

March 2011 - August 2020

- Managed sales operations, customer service, and team development.
- Provided advanced technical support for Apple devices and oversaw product lifecycle support.
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Management

Freelance IT Consultant

December 2016 - January 2020

Freelance

Khobar, Saudi Arabia

December 2016 - January 2020

• Delivered ongoing technical support and user training for both hardware and software
environments.
Company industry:
Computer Hardware & High-Tech Manufacture

Gallery Manager –

January 2011 - January 2020

Step Technology (Apple Authorized Reseller)

Khobar, Saudi Arabia

January 2011 - January 2020

• Provided advanced technical support for Apple devices and oversaw product lifecycle support.
Company industry:
Computer Hardware & High-Tech Manufacture

Education

Computer Technical Institute

July 2011

July 2011

Bachelor's degree, Computer Technology

Syria

Skills

CCTV

Expert

ERP Systems

Expert

ERP

Expert

Computer Maintenance

Expert

Web Development

Expert

LEADERSHIP

Expert

COMPOSITE MATERIALS

Intermediate

CLOSED CIRCUIT TELEVISION SYSTEMS CCTV

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

ODOO 10

Intermediate

PLANNING

Intermediate

POINT OF SALE

Intermediate

SAP APPLICATIONS

Intermediate

INFORMATION TECHNOLOGY

Expert

OPERATIONS

Intermediate

PROJECT MANAGEMENT

Expert

CONTRACT MANAGEMENT

Expert

SYSTEM IMPLEMENTATION

Expert

BUSINESS OBJECTIVES

Expert

WORKFLOW MANAGEMENT

Expert

DECISION MAKING

Intermediate

ERP Implementation (SAP, Odoo)

Expert

Contract Management & Compliance

Expert

Cross-Departmental Coordination

Expert

Business Process Improvement

Expert

Branch Layout & Infrastructure Planning

Expert

Technical Site Planning (CCTV, POS, Digital Screens Layout)

Expert

Project Management & Leadership

Expert

Vendor & Subcontractor Oversight

Expert

Technical System Integration

Expert

Operational Cost Optimization

Expert

Quality & Maintenance Systems

Expert

Reporting & Documentation

Expert

Staff Training & Support

Expert

Communication & Negotiation

Expert

Computer Maintenance

Expert

Digital Marketing

Expert

Web Development

Expert

Sales

Expert

Customer Service

Expert

Languages

Arabic

Native Speaker

English

Expert

Trainings and Certifications

Certifications

ویلوی

Hobbies and interests

Swimming
Video Gaming
Chess