Mary Angela Amabao

Supervise and manage the daily office works.
 Establish and maintain records and filing systems, replenish stationery and arrange for the efficient operation of office equipment to ensure the Manager and team members can function effectively and efficiently.
 Supervise cleaning crew and cleanliness of office space.
 Receives, classifies, files and archives documents and information as per established procedure
 Creating accounts, loading orders and quotations in our company system.
 Updating our CRM.
 Coordinate with Travel Coordinators to make travel arrangements and hotels for the Managers and team members.
 Coordinating and handling company’s events.
 Maintain polite and professional communication via phone, e-mail, and mail.
 Develop and maintain a filing system, update records and databases with personnel, financial and other data.
 To ensure all documents are entered in system in accordance with policy and procedure.
 Performs general office support such as document deliveries, travel and meeting arrangements, office supplies requisition, etc.
 Handle sensitive information in a confidential manner.
 Assist payroll department by providing relevant employee information.
 Produce various forms of documentation such as reports, presentations, memos and e-mails as required by the Manager to ensure that well written, consistent, accurate and timely documentation originates from the Manager.
 Coordinate with courier services in order to ensure that documents are collected, sent and delivered in a timely and efficient manner.
 Chasing payments.
 Processing new and cancelling visas, renewing our trade license and other basic PRO duties for DMCC.
 Maintaining and Filing Leave records like Annual and Sick leaves.

Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
File and retrieve corporate documents, records, and reports.
Greet visitors and determine whether they should be given access to specific individuals.
Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
Sending Weekly and Monthly Reports which includes the meetings, Call Logs and Attendances.
Prepare agendas and make arrangements for committee, board, and other meetings.
Manage and maintain executives' schedules.
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software.
Set up and oversee administrative policies and procedures for offices and/or organizations.
Interpret administrative and operating policies and procedures for employees.
Coordinate and direct office services, such as records and budget preparation, personnel, and housekeeping, in order to aid executives.

Provide general administrative and clerical support including mailing, scanning,
faxing and copying to management.
Do the minutes of the meeting
Answer all incoming calls from customers regarding their inquiries
Filing
Doing all Company files and forms like leave application form, NOC,
Salary Certificate and any other forms related in Admin
Logging the attendance of all the employees specially their late and absences
Doing daily report for my activities every day and a monthly report to my
Manager regarding for the attendance
Gathering some Lead Databases for the 3 Team Leaders and give monthly reports
Handling all the Office supplies and all Admin forms for the employees

All duties and responsibilities as a receptionist, sales coordinator and secretary
Received All Incoming Calls
Typing, Maintains security by following procedures; monitoring logbook
Handling front office reception and administration duties,
including greeting guests and offering them drinks.
Handling company inquiries, and sorting and distributing mails.
HR and Office duties. (Contacting applicants, printing, faxing, etc.)
Doing LPOs, quotations, invoices, job cards and updating company’s software

DATA ANALYST - CUSTOMER SERVICE
Accenture (Project Eagle and APS)
27th floor Cybergate Tower 2 bldg., Mandaluyong City
October 8, 2012 - June 21, 2014
Duties & Responsibilities: • Process different transaction of the telecommunication client thru electronic and manual processing.
• Ports the telephone numbers of the customer; install new directory listing; change and transfer telephone numbers and addresses.
• Answers client and trading partners, queries and or escalation with extensive investigations and resubmission as necessary.
• Monitors the accuracy and efficiency of the order processed. • Provide support and assistance in manuals and procedures maintenance, improvements and real time updates, cascade and order processing.
• Analyzes errors and rejects given by Trading Partners.
• Resolves escalated order from client.
• Contacts the trading partners thru email and phone calls to verify and escalate order.

On-The-Job trainee (OJT)
Philippines National Bank
Philippine National Bank, 7th Floor Financial Center, Diosdado Macapagal, Pasay City
July 2011 to October 2011
' Duties & Responsibilities: Typing documents
Filing
Mailing

SALESLADY
Photo Ware Marketing
710 Hidalgo St., Quiapo Manila, 1001 Manila, Philippines
April 2009 to June 2010
Duties: Type documents
Sell company's product
Assist customers