Mary Ann Abaya, Secretary cum Receptionist

Mary Ann Abaya

Secretary cum Receptionist

Grand Oasis Planting Technology LLC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Hotel and Restaurant Management
Experience
12 years, 0 Months

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Work Experience

Total years of experience :12 years, 0 Months

Secretary cum Receptionist at Grand Oasis Planting Technology LLC
  • United Arab Emirates - Dubai
  • My current job since April 2016

• Answer phone calls and redirect them when necessary
• Greet the customer /client.
• Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
• Prepare and disseminate correspondence, memos and forms
• File and update contact information of employees, customers, suppliers.
• Support and facilitate the completion of regular reports
• Develop and maintain a filing system
• Check frequently the levels of office supplies and place appropriate orders
• Document expenses and hand in reports
• Undertake occasional receptionist duties.

Office Assistant cum Receptionist at Crusher Network Gamesnet
  • United Arab Emirates - Dubai
  • January 2013 to February 2016

• Performing day-to-day administrative tasks such as maintaining information files
• Operate office machines, such as photocopiers and scanners.
• Receiving all documents.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
• Receiving calls.
• Account the sales and putting the salary at the bank.
• Make schedule for the staff duty.

Receptionist at Shakey's Philippines
  • Philippines
  • June 2013 to August 2013

• Greet customers, present menus, make recommendations.
• Suggest desserts and beverages
• Take orders and relay to kitchen
• Prepare and serve foods at customers tables
• Present bill to customers and accept payment
• Maintain clean and well organized service areas (tables) and food storage
• Maintain good service to the guest and Assist the guest to their sit.

Receptionist/staff at Shakey's Philippines
  • Philippines
  • June 2013 to August 2013

• Greet customers, present menus, make recommendations.
• Suggest desserts and beverages
• Take orders and relay to kitchen
• Prepare and serve foods at customers tables
• Present bill to customers and accept payment
• Maintain clean and well organized service areas (tables) and food storage
• Maintain good service to the guest and Assist the guest to their sit.

Receptionist/staff at Red Crab Alimango House
  • Philippines
  • January 2013 to February 2013

• Greet customers, present menus, make recommendations.
• Suggest desserts and beverages
• Take orders and relay to kitchen
• Prepare and serve foods at customers tables
• Present bill to customers and accept payment
• Maintain clean and well organized service areas (tables) and food storage
• Maintain good service to the guest and Assist the guest to their sit.

receptionist cum staff at Red Crab Alimango House
  • Philippines
  • January 2013 to February 2013

• Greet customers, present menus, make recommendations and answer questions regarding food and beverages
• Take orders
• Prepare and serve foods at customers tables
• Present bill to customers and accept payment
• Maintain clean and well organized service areas (tables) and food storage
• Clean equipments, utensils, storerooms
• Maintain good service to the guest and Assist the guest to their sit

Receptionist/staff at Manila Grand Opera Hotel
  • Philippines
  • October 2012 to January 2013

Operates various mechanized cleaning equipment, such as vacuums, polishers, buffers, etc.
Maintain facility in a sanitary and infection-free condition through washing, cleaning and replacement of equipment and furnishings.
Requires working in damp, dusty and dirty areas. Must clean up human waste and other body fluids, as required.
Must handle various cleaning solvents, chemicals, etc. Must comply with all regulations such as OSHA, EPA, State Health Department, etc.
Damp dust furniture, light fixtures, window sills, etc.
Wet mop floors in all residents’ rooms and bathrooms daily.
Check all vacant rooms daily to keep fresh.
Report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, beds needing repair, etc.).
Completely strip and recoat all floor areas when necessary and as scheduled.
Use safety precautions in all housekeeping services.

Housekeeping at Manila Grand Opera Hotel
  • Philippines
  • October 2012 to January 2013

• Operates various mechanized cleaning equipment, such as vacuums, polishers, buffers, etc.
• Maintain facility in a sanitary and infection-free condition through washing, cleaning and replacement of equipment and furnishings.
• Requires working in damp, dusty and dirty areas. Must clean up human waste and other body fluids, as required.
• Must handle various cleaning solvents, chemicals, etc. Must comply with all regulations such as OSHA, EPA, State Health Department, etc.
• Damp dust furniture, light fixtures, window sills, etc.
• Wet mop floors in all residents’ rooms and bathrooms daily.
• Check all vacant rooms daily to keep fresh.
• Report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, beds needing repair, etc.).
• Completely strip and recoat all floor areas when necessary and as scheduled.
• Use safety precautions in all housekeeping services.

Receptionist/staff at Tropical Hut Hamburger
  • Philippines
  • January 2011 to June 2011

• Greet customers, present menus, make recommendations.
• Suggest desserts and beverages
• Take orders and relay to kitchen
• Prepare and serve foods at customers tables
• Present bill to customers and accept payment
• Maintain clean and well organized service areas (tables) and food storage
• Maintain good service to the guest and Assist the guest to their sit.

Company: Red Crab Alimango House (On the Job Training)
Position: Staff Crew
Period: January 28, 2013 to February 22, 2013
Manila, Philippines
• Greet customers, present menus, make recommendations and answer questions regarding food and beverages
• Take orders
• Prepare and serve foods at customers tables
• Present bill to customers and accept payment
• Maintain clean and well organized service areas (tables) and food storage
• Clean equipments, utensils, storerooms
• Maintain good service to the guest and Assist the guest to their sit
Company: Manila Grand Opera Hotel (On the Job Training)
Position: Housekeeping
Period: October 29, 2012 to January 06, 2013
Manila, Philippines
• Operates various mechanized cleaning equipment, such as vacuums, polishers, buffers, etc.
• Maintain facility in a sanitary and infection-free condition through washing, cleaning and replacement of equipment and furnishings.
• Requires working in damp, dusty and dirty areas. Must clean up human waste and other body fluids, as required.
• Must handle various cleaning solvents, chemicals, etc. Must comply with all regulations such as OSHA, EPA, State Health Department, etc.
• Damp dust furniture, light fixtures, window sills, etc.
• Wet mop floors in all residents' rooms and bathrooms daily.
• Check all vacant rooms daily to keep fresh.
• Report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, beds needing repair, etc.)
• Completely strip and recoat all floor areas when necessary and as scheduled.
• Use safety precautions in all housekeeping services.

Service Crew at Tropical Hut Hamburger
  • Philippines
  • January 2011 to June 2011

• Greet customers, present menus, make recommendations and answer questions regarding food and beverages
• Inform customers about daily specials
• Suggest desserts and beverages
• Take orders and relay to kitchen
• Present bill to customers and accept payment
• Maintain clean and well organized service areas (tables) and food storage

Education

Bachelor's degree, Hotel and Restaurant Management
  • at National College of Business and Arts
  • March 2013

National College of Business and Arts - Philippines Bachelor of Science in Hotel and Restaurant Management June 2009 - March 2013

High school or equivalent, Highschool
  • at Quezon City Academy
  • March 2009

Quezon City Academy 1144 E.De Los Santos Avenue Quezon City, Philippines June 2005 - March 2009

Specialties & Skills

Learning
Computer Skills
Open minded
Restaurants Management
FAST ESP
ADMINISTRATIVE TASKS
CLERICAL
COOKING
FAST LEARNER
OFFICE ASSISTANT
RECEPTIONIST
STENOGRAPHY
TRANSCRIPTION

Languages

English
Intermediate
Tagalog
Beginner

Training and Certifications

career development seminar (Certificate)
Date Attended:
August 2012

Hobbies

  • playing volleyball