Housekeeping Coordinator
Anantara Dubai the Palm Resort & SPA
Total years of experience :7 years, 8 Months
Reports to: Assistant Exe. Manager
Anantara Dubai the Palm Resort & SPA
September 29, 2013 to Present
Job responsibilities:
❖ Telephone etiquette
❖ In-charge for admin works such as updating the housekeeping supplies invoice/delivery note
❖ Performed other related duties that maybe assigned from time to time
❖ To generalizes administrative support responsibilities (i.e. emails, photocopying, typing importance business correspondence, data entry and etc.)
❖ To ensures that all office filling systems and records are properly maintained and updated in accordance with in existing framework for easy retrieval
❖ Preparing the stores requisition and maintaining the housekeeping stores controlling guestroom supplies
(using FMC), proper tracking for purchase order to monitor the month end budget
❖ Follow-up for the maintenance report issued to the engineering
❖ Follow-up for guest request (using FCS)
❖ Responsible for the lost and found report
❖ Monitoring the traces and updating the guest preferences
❖ Good coordinate with housekeeping supervisor, Engineering & front office department for releasing the room.
❖ Preparing the month end pay roll for staff including overtime (using PAYTRAX)
❖ Preparing the opera task assignment sheet for Morning & evening room attendants.
❖ Handling the room attendant master keys & connecting door keys
Housekeeping Coordinator
Reports to: Housekeeping Management
Wyndham Grand Regency Doha.
April 01, 2011 to September 27, 2013 Www. WyndhamGrandRegency.com
Hotel Profile: Total Rooms: 246
Food and beverage outlets: 03Restaurants (Grand Gourmet, Chopstick and Moroccan restaurant) Alkut Cafe, parking spaces, Gym, swimming pools, meeting rooms and ballroom/function rooms.
Previous position: ROOM ATTENDANT
Reports to: Housekeeping supervisor
Grand Regency Hotel
December 19, 2010 - March 31, 2011
Www. grandregency.com
Hotel Profile: Total Rooms: 246
Food and beverage outlets: 03Restaurants (Grand Gourmet, Chopstick and Moroccan restaurant) Alkut Cafe, parking spaces, Gym, swimming pools, meeting rooms and ballroom/function rooms.
Job responsibilities:
❖ Responsible to finish the credit assigned
❖ Responsible to report any lost and found, damage items, missing items and report maintenance in guestrooms
❖ Honestly check the discrepancy and will report to floor supervisor in charge
❖ Make sure to manage your time for cleaning the occupied and arrivals rooms assigned
❖ Write down all the guest request you will received and make sure on time delivered, remember all the rooms early make-up to avoid guest complained.
❖ Make sure you know who your guest and be friendly asked what they need in their rooms.
❖ Team Work
❖ Always refill all the amenities while cleaning and change all the soiled linen to avoid complained.
Previous Position: WAREHOUSE STAFF
Reports to: Supervisor
HITACHI MECHARONICS-Philippines
April 09, 2008 to November 26, 2009
Job Responsibilities:
❖ Responsible for the Incoming/Outgoing Documents and reports
❖ Stores receive and issuing supplies equipment to the supplier and complies record of supply transactions when the supplier/customer are verifies all balance both requisitions and invoices
❖ File all production orders systematically and ensure easy access of all orders
❖ Responsible for the monthly end inventory through system and actual proper encoding. To do report if in any lacking quantity, excess quantity, damaged and missing items in store.
❖ Should be followed the FIFO (First- In and First -Out)
❖ Ensure proper safekeeping of document and good quality of work output
Previous Position: PRODUCTION OPERATOR/STAFF CLERK
Reports to: Manager.
KORYO SUBIC OLONGAPO)
November 24, 2005 to January 20, 2008
Job Responsibilities:
❖ Document classification, sorting, filing, archiving and retrieval of documents in accordance to project document and indexing and filing system.
❖ Coordinate to concern Department/Section and initiates work orders and Job request for improvement of jigs and fixtures, equipment that needs immediate and permanent repair.
❖ To maintain product quality
❖ Monitors equipment per requirements vs. schedule to assure efficient completion.
❖ Records production and raw material usage manually and electronically per SOPs.
❖ Cleans machinery, equipment and work area as scheduled and as needed
❖ Communicates and cooperates with other crew member to maintain quality, operational efficiency and safety.
❖ Identifies and labels hazardous waste materials for proper disposal
❖ Recommends and implements methods to increase the quality of products and or services.
❖ Participates in self-development activities and training of others.
❖ Exhibits safety awareness and safe work practices.
❖ Exhibits good environmental practices and procedures consistent with job (s) performed and EMS (Environmental Management System) requirements
Trainings completed:
Wyndham Grand Regency Doha.
❖ Count on Me (My commitment to exceptional customer service)
❖ Fire and Safety Training (Qatar
❖ Fire and Warden Training
❖ Opera variation 5 and 3
❖ Document Management Policy
❖ W.I.S.E Online wyndham Information Security Education Course
❖ Wyndham World Wise Business Principle
❖ Introduction of Sustainability (energy and water conservation)
Name of the Institution Course Year Result Adamson University Philippines Business Administration Major in management 2004 Passed