Mary Gillian Bullozo

• Led cluster-wide talent acquisition, visa processing, and onboarding for two multi-branded
properties, ensuring compliance with UAE Federal Decree-Law No. 33 of 2021 across the full
employee lifecycle.
• Managed end-to-end employee relations and grievance processes, handling disciplinary
investigations, EOSG calculations, and termination procedures in line with UAE labor law
requirements.
• Oversaw payroll coordination and HR system data integrity across both properties, liaising with
Finance to ensure accurate monthly payroll processing and benefit disbursements.
• Spearheaded cluster-wide succession planning and leadership development initiatives,
strengthening bench strength and reducing critical vacancy risk.
• Integrated workforce planning with revenue forecasting to optimize labor cost efficiency while
sustaining operational and service quality standards.
• Drove culture transformation and DEI strategy, improving engagement index scores and reducing
employee relations escalations across properties.

• Managed all aspects of the HR function as Department Head, including visa and work permit
processing, payroll oversight, employee relations, and HR compliance for a resort property.
• Handled grievance procedures and disciplinary hearings, ensuring fair, timely resolution in
accordance with UAE labor legislation and company policy.
• Coordinated with GDRFA and relevant authorities for visa renewals, new hire work permits, and
PRO-related processes.
• Implemented structured engagement frameworks and competency-based training programs that
meaningfully improved employee satisfaction and workforce productivity.
• Drove voluntary turnover reduction through targeted retention programs, wellness initiatives, and
succession planning.
• Established data-driven performance review systems, improving goal clarity, accountability, and
timely review completion across departments.

• Supported full-cycle recruitment, candidate screening, offer management, and onboarding,
significantly improving time-to-hire.
• Assisted in visa processing and PRO coordination for new joiners and visa renewals.
• Elevated employee satisfaction through targeted engagement and recognition programs, achieving
strong survey scores across departments.
• Improved performance management adoption rates, increasing timely review completion across
property to near-full compliance.

• Managed end-to-end onboarding and induction processes for a flagship luxury hotel, reducing new
hire ramp-up time.
• Supported visa processing, employee records management, and HR compliance activities across a
large multi-department property.
• Contributed to employee relations resolution, ensuring timely case management and adherence to
UAE labor regulations.
• Supported large-scale engagement survey analysis, contributing to ongoing culture and retention
improvement initiatives.

o Administered, scored and interpreted psychological tests.
o Designed and planned whole year round activities for the freshmen.
o Facilitated group process to freshmen.
o Managed the Socialized Assistance Program (SAP) and random background check to applicants.
o Coordinated with teachers, government agencies and parents to discuss improvement needs of the students.
o Provided administration feedbacks and incident reports and improvement plan in the overall academic performance and status of the students.