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Mary Giragossian, Senior Solutions Expert    Government Sectors

Mary Giragossian

Senior Solutions Expert Government Sectors·Aramex International LLC.

Jordan

Master's degree, Management

Work experience

Total years of experience: 6 years, 8 months

Senior Solutions Expert Government Sectors

April 2016 - July 2016

Aramex International LLC.

Amman, Jordan

April 2016 - July 2016

• Responsible for leading the development and marketing of Aramex logistical solutions offered to Governments and Embassies.
• Responsible for managing customers accounts and relationships with existing global customers.

Company industry:
Shipping
Job role:
Other

Office Manager

July 2012 - January 2013

Saraya Aqaba

Amman, Jordan

July 2012 - January 2013

• GM Office Manager: July 2012- present.

• Responsible for managing and performing various tasks including office management for
GM Office and other related activities to ensure proper and effective manner for office
functioning.
• Manage the office of GM such as; coordinating meetings and appointments, arranging
travel, tracking expenses, routine enquiries to guarantee smooth and organized operations within the GM Office.
• Composing office communications and disseminating letters, memos, circulars, etc. as instructed by the GM.
• Be responsive for all inquiries concerning all GM office administrative procedures to ensure
proper Implementation.
• Take necessary actions for sensitive issues to properly manage and coordinate the GM's
office workflow.
• Answer e-mails and other correspondence, on behalf of the GM, in a straightforward,
uncomplicated nature and/or of an urgent nature to ensure the smooth and efficient
management of such issues.
• Assisting Board Secretary and Legal Advisor to prepare for Board and General Assembly
Meetings.
• Maintain Positive Contact with Board Offices.
• Creating, maintaining and storing all communications in an effective filling system to ensure
proper management & effective tracking of documents when needed.


1
• Responsible for Document Controlling at the GM Office to ensure efficient & effective
management.
• Manage office supplies to assure smooth operation within the division.
• Perform some clerical or secretarial work for the GM office staff and/or any other duties as assigned.
• Manage office budget to assure that spending is within the limits of the established budget.

Company industry:
Real Estate
Job role:
Management

HR Specialist

December 2011 - July 2012

Saraya Aqaba

Amman, Jordan

December 2011 - July 2012

• HR Specialist: December 2011- July 2012.

• Undertake the accurate, efficient and effective processing of transactions relating to personnel, payroll, recruitment and transfer processes in accordance with policies and
procedures.
• Execute the HR Operational activities including: payroll sheets, Income Tax and Social
Security sheets, allowances, transfers, termination, employee Health care, new hires
orientation to ensure implementing the best practice of HR processes and operations with regard to personnel administration and employee relations.
• Accountable for maintaining and updating personnel records to ensure record accuracy and in compliance with HR policies and procedures.
• Respond to employee relation inquiries such as issuing official letters, handling employees'
complaints and pay disputes to ensure providing service and clarifying HR policies and procedures.
• Coordinate travel arrangements for SARAYA staff and guests in accordance with the company policies and procedures.
• Administer training related activities (registration, training documentation and reporting) to ensure a smooth process.
• Maintained the attendance record, leave record, personal details in payroll module.

Company industry:
Real Estate
Job role:
Human Resources and Recruitment

Project Support Officer

January 2011 - December 2011

Saraya Aqaba

Aqaba, Jordan

January 2011 - December 2011

• Project Support Officer: January 2011 - December 2011.

Company industry:
Real Estate
Job role:
Support Services

Office Assistant

October 2006 - January 2011

Saraya Aqaba

Aqaba, Jordan

October 2006 - January 2011

• Office Assistant: October 2006 - January 2011.

Company industry:
Real Estate
Job role:
Administration

Education

University of Westminster

November 2015

November 2015

Master's degree, Management

United Kingdom

University of Jordan

January 2005

January 2005

Bachelor's degree, Computer Information Systems

Jordan

• 2001-2005: B.SC. Degree in Computer Information Systems (CIS) - University of Jordan.

Rosary Sisters School

January 2001

January 2001

High school or equivalent,

Jordan

• 2001: High School Degree - Rosary Sisters School, Aqaba.

Skills

ACCOUNTABLE FOR
Beginner
ACCOUNTABLE FOR
Beginner
ARRANGEMENTS
Beginner
ARRANGEMENTS
Beginner
DOCUMENTATION
Beginner
DOCUMENTATION
Beginner
EMPLOYEE RELATIONS
Beginner
EMPLOYEE RELATIONS
Beginner
HR
Beginner
HR
Beginner
NEW HIRES
Beginner
NEW HIRES
Beginner
OFFICE ASSISTANT
Expert
OFFICE ASSISTANT
Expert
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PAYROLL
Beginner
PAYROLL
Beginner
PROJECT SUPPORT
Intermediate
PROJECT SUPPORT
Intermediate

Languages

Arabic
Expert
Armenian
Expert
English
Expert