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Mary Irish De Castro, Frontline Service Assistant

Mary Irish De Castro

Frontline Service Assistant·Securities and Exchange Commission

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 15 years, 2 months

Frontline Service Assistant

May 2019 - Present

Securities and Exchange Commission

Makati City, Philippines

May 2019 - Present

regulations.

Company industry:
Public Administration

Secretary

March 2013 - September 2018

EMKE Group –Lulu Hypermarket

Al Ain, United Arab Emirates

March 2013 - September 2018

Attends the official needs of the General Manager
Maintain the record of employees detail
Organize meetings or seminars
Prepare and communicate the meeting minutes.
Prepare letters, documents and maintain records.
Handle staff requests and reroute to respective department such Vacation Leave,
Medical Leave and etc.
Ensure the effective flow of documents with in the Sales and Human Resource
Department
Act as the Office Coordinator in the event, sales and promotion efforts of the
department
Inform the responsible persons via email regarding the complains of other
departments
Customer Support - deal with the inquiries of visitors and other departments

Company industry:
Retail & Wholesale

Cashier

September 2010 - February 2013

EMKE Group –Lulu Hypermarket

Al Ain, United Arab Emirates

September 2010 - February 2013

Collects payments by accepting cash, voucher and charge payments from
customers
Perform the duties of customer service representative when required
Ensure management of daily cash accounts
Maintain knowledge of store inventory and sales activities

Company industry:
Retail & Wholesale

Education

UNIVERSITY OF BATANGAS

December 2021

December 2021

Bachelor's degree, Business Administration

Philippines

LYCEUM OF BATANGAS

April 2006

April 2006

Bachelor's degree, Electronics Computer Technology

Philippines

Skills

Receptionist
Expert
Receptionist
Expert
administrative staff
Expert
administrative staff
Expert
Clerical Duties
Expert
Clerical Duties
Expert
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CORPORATE ACCOUNTING
Intermediate
CORPORATE ACCOUNTING
Intermediate
ELECTRONICS
Intermediate
ELECTRONICS
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INVESTMENT ANALYSIS
Intermediate
INVESTMENT ANALYSIS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate

Training and Certifications

Certifications
Getting Grounded on Analytics
IT Management Fundamentals 101
Introduction to Software Programming
Career Boost with Power BI