Personal Assistant/ Office Admin
Millennium Business Solutions
Total years of experience :13 years, 1 Months
* HR Admin Task: Keep record of all employees’ personal details. Screening of
applicants and prepare job offer.
* Liaise with staff, suppliers and clients. Perform general office administration, pay
bills, oversee a budget and complete bookkeeping. Filing, printing, copying and
collating information for Manager.
* Phone handling, receive documents, sign deliveries
* Assist the Manager in day-to-day activity, email and diary management. Remind
Manager of important task and deadlines.
* Assist Manager in business development and researching prospective
clients/markets. Conduct research and analyse data to prepare reports,
documents and presentations.
* Prepare draft of correspondence and announcements. Perform redrafting of
documents, using word comparison system.
* Review of contracts, memorandum of agreement, and memorandum of
understanding.
* Schedule and organize complex activities including travel arrangements, arranging
meetings internal and external. Arrange and coordinate meetings and events.
* Attend meetings, record and prepare minutes of meetings.
* Monitor and maintain computer system and network. Installing and configuring
computer hardware, software, systems, network, printers and scanner.
* Provide technical support across the company and responding in a timely manner
to service issues and request.
* Tender Coordinator: Assist and prepare tender proposal for Tejari/e-supply
procurement portal
Provide technical support for mobile service such as activation, configuration and
network connectivity
* Provide billing assistance such as payment processing, disputes and reversal
* Assist in handling mobile migration escalation from Optus to Vodafone Network
* Milestone Achieved: Adhoc task includes weekly coaching sessions with staff,
scheduling, update attendance dashboard, KPIs were discussed with team
members weekly; Assisted in generating dispute request from Sydney; Cross
trained and performed two roles at the same time; Provides ideas on how to
improve team’s performance; Top performer for 2017 for the entire line of
business.
Directly reporting to the CEO and Sales Director.
* Establish new business, developed current business relationships and ensures
client satisfaction; Prepare sales and business proposals, perform client call, after
sales visits, and account acquisition.
* Prepare periodic sales report, account productivity reports, and other necessary
reports.
* Exert best effort that the quality objectives are met.
* Collect marketing intelligence related to the card industry ad competition.
* Manage the operation of the callout facility, performed timely and accurate
submission of operational and management reports, and reviewing contracts.
* Milestones Achieved: Partnered with the Sales Director to create the Small
Medium Enterprise section under Sales & Marketing Department; Organized the
Billing & Collection process for the B2B merchants.
Worked under:
Microsoft Support & PC Safety
Virgin Mobile Australia
Worked under:
Charter Communications
Passed the certification for Registered Behaviour Technician on Feb 2018 under Board Analyst Certification Board
