Mary Jane  Mirasol, Personal Assistant/ Office Admin

Mary Jane Mirasol

Personal Assistant/ Office Admin

Millennium Business Solutions

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, Applied Behavior Analysis
Expérience
13 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 1 Mois

Personal Assistant/ Office Admin à Millennium Business Solutions
  • Émirats Arabes Unis - Dubaï
  • juin 2018 à février 2020

* HR Admin Task: Keep record of all employees’ personal details. Screening of
applicants and prepare job offer.
* Liaise with staff, suppliers and clients. Perform general office administration, pay
bills, oversee a budget and complete bookkeeping. Filing, printing, copying and
collating information for Manager.
* Phone handling, receive documents, sign deliveries
* Assist the Manager in day-to-day activity, email and diary management. Remind
Manager of important task and deadlines.
* Assist Manager in business development and researching prospective
clients/markets. Conduct research and analyse data to prepare reports,
documents and presentations.
* Prepare draft of correspondence and announcements. Perform redrafting of
documents, using word comparison system.
* Review of contracts, memorandum of agreement, and memorandum of
understanding.
* Schedule and organize complex activities including travel arrangements, arranging
meetings internal and external. Arrange and coordinate meetings and events.
* Attend meetings, record and prepare minutes of meetings.
* Monitor and maintain computer system and network. Installing and configuring
computer hardware, software, systems, network, printers and scanner.
* Provide technical support across the company and responding in a timely manner
to service issues and request.
* Tender Coordinator: Assist and prepare tender proposal for Tejari/e-supply
procurement portal

Helpdesk Support à TPG Telecom
  • Philippines
  • mars 2015 à septembre 2017

Provide technical support for mobile service such as activation, configuration and
network connectivity
* Provide billing assistance such as payment processing, disputes and reversal
* Assist in handling mobile migration escalation from Optus to Vodafone Network
* Milestone Achieved: Adhoc task includes weekly coaching sessions with staff,
scheduling, update attendance dashboard, KPIs were discussed with team
members weekly; Assisted in generating dispute request from Sydney; Cross
trained and performed two roles at the same time; Provides ideas on how to
improve team’s performance; Top performer for 2017 for the entire line of
business.

Relationship Manager à Tangent Solutions, Inc
  • Philippines
  • juin 2013 à février 2015

Directly reporting to the CEO and Sales Director.
* Establish new business, developed current business relationships and ensures
client satisfaction; Prepare sales and business proposals, perform client call, after
sales visits, and account acquisition.
* Prepare periodic sales report, account productivity reports, and other necessary
reports.
* Exert best effort that the quality objectives are met.
* Collect marketing intelligence related to the card industry ad competition.
* Manage the operation of the callout facility, performed timely and accurate
submission of operational and management reports, and reviewing contracts.
* Milestones Achieved: Partnered with the Sales Director to create the Small
Medium Enterprise section under Sales & Marketing Department; Organized the
Billing & Collection process for the B2B merchants.

Help Desk à Sitel Philippines
  • Philippines
  • novembre 2008 à juillet 2013

Worked under:
Microsoft Support & PC Safety
Virgin Mobile Australia

Technical Support Engineer à Teletech Philippines
  • Philippines
  • juin 2006 à novembre 2008

Worked under:
Charter Communications

Éducation

Diplôme, Applied Behavior Analysis
  • à Autism Therapy Career College
  • février 2018

Passed the certification for Registered Behaviour Technician on Feb 2018 under Board Analyst Certification Board

Baccalauréat, Industrial Psychology
  • à Rizal Technological University
  • mars 2006

Specialties & Skills

CONTRACT MANAGEMENT
CUSTOMER RELATIONS
NETWORKING
PROPOSAL WRITING
TECHNICAL SUPPORT
ADVERTISING
BILLING
BOOKKEEPING
BUDGETING

Profils Sociaux

Site Web Personnel
Site Web Personnel
emjaymirasol.com

Langues

Anglais
Expert

Adhésions

U! Happy Events
  • Leader and core member
  • October 2008
ABC's for Global Health
  • Social Media Specialist and Web Administrator
  • December 2017
Happy Little Hands
  • Founder and Charity Event Organizer
  • March 2012

Loisirs

  • Charity Event
    Founded Happy Little Hands org that support children from marginalized community in the Philippines. The group promote education by giving education materials to the chosen beneficiaries
  • Painting
    Has more than 10 paintings on canvas using acrylic as medium.