Receptionist Telephone Operator
Al Maya Group - Head Office
Total years of experience :8 years, 9 Months
Answer phones and operate a switchboard.
•Route calls to specific people.
•Answering and forwarding phone calls to the respective person.
•Screening phone calls.
•Make international calls
•Make conference call
•Handling company inquiries.
•Call persons waiting for visitors and book them a room to meet in.
•Schedule the meetings and arrange the conference rooms.
•Make coffee and set out food.
•Ensure reception area tidy.
•Coordinate office activities.
•Validate parking ticket and issue parking ticket.
•Take and relay messages.
•Collect the parcels and distribute and other mail.
File all documents.
•Assist the student.
•Receiving the inquiries.
•Discuss all the Course what’s the best for the student.
•Give the career orientation.
•Give the assessment for the
Assist and Provide customer needs.
•Handling weekly inventory.
•Providing customer service satisfaction.
•Coordinates, controls and monitor product delivery.
•Regular monitoring of stock level.
•To help the customers question regarding the product.
•Handling all the cash transaction.
•Receive payment by cash, credit card.
•Checking daily cash accounts
•To arrange the merchandise properly and supervise the ordering of supplies.
•Displaying of the products.
•Know how to receive and pull out deliveries if necessary
and Responsibilities:
•Keeps management informed by submitting activity and results reports, such a daily reports, weekly work plans, and monthly and annual territory analyses.
•Monitors competition by gathering current marketplace information on pricing, products, new product, delivery schedule.
•Greet the customers entering into organization.
•Guiding and solving queries of customer
•Maintaining monthly, weekly and daily report of transactions.
courses: Completed Project:” Computerized Point of Sale and Inventory System” Unit 3 Solid Manila Building,