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Mary Rahil, IT Support

Mary Rahil

IT Support·Sodetel

Lebanon

Bachelor's degree, Computer Science

Work experience

Total years of experience: 5 years, 9 months

IT Support

October 2021 - Present

Sodetel

Beirut, Lebanon

October 2021 - Present

IT customer support call center
Network Troubleshooting
customer service on many platforms

Company industry:
Telecommunications
Job role:
Information Technology

Systems Administrator

October 2020 - October 2021

Energy Bridge

Beirut, Lebanon

October 2020 - October 2021

Managing networking systems like (The dude, Cacti, Mrtg …)
Adding Clients accounts and their usage on networking systems
Handling the website and the social media managing progress
Creating Network Graphs for dedicating the internet usage of the clients

Company industry:
Internet & E-commerce
Job role:
Information Technology

Software Developer

October 2020 - February 2021

Inminds

Beirut, Lebanon

October 2020 - February 2021

Developing applications in angular 9 framework
Trained on typescript and Javascript languages
Managing tasks application and a weather forecast application
Working with APIs
Familiarity with code tools Like Git and platform GitHub
Practicing the Agile development method in working on projects

Company industry:
Business Support Services
Job role:
Information Technology

Education

Lebanese University

July 2019

July 2019

Bachelor's degree, Computer Science

Lebanon

GPA (percentage): 62%

GPA (percentage): 62%

high school

January 2015

January 2015

High school or equivalent, Life Science

Lebanon

GPA (percentage): 65%

GPA (percentage): 65%

degree in life science

Skills

Supportive

Expert

Organizing

Expert

Management

Expert

Troubleshooting

Expert

Developments

Expert

AGILE

Beginner

ARTIFICIAL INTELLIGENCE

Beginner

BASIC

Intermediate

C++

Beginner

CALL CENTER

Intermediate

CISCO

Intermediate

COMMUNICATION SKILLS

Intermediate

CRITICAL THINKING

Beginner

CRYSTAL

Beginner

CSS

Intermediate

Social profiles

Languages

English

Expert

Arabic

Native Speaker

French

Beginner

Training and Certifications

Certifications
cisco
Mar 2018
cisco
Mar 2018

Hobbies and interests

drawing sketches
drawing sketches
drawing sketches
drawing sketches