HR & Administration Manager
The Go-To Guys
Total years of experience :30 years, 8 Months
Devise a business plan with partner.
Prepare, review and monitor the Operational Budget for the Business.
Manage all Accounts for the office including operational expenses, Petty Cash and Reimbursements for personal and business expenses.
Manage all payments to suppliers and vendors for office-related expenses.
Manage contracts for the Business including suppliers and service providers.
Secure required insurance cover for business related activities and employees.
Set up Corporate bank account with required services for business functionality
Source out products and services that tie-in with corporate business plan
Manage all HR requirements including Assessing Manpower Needs, writing Job Specifications, Conducting Interviews, Recruitment Administration, documenting Resignation Procedures, etc.
Responsible for maintaining up-to-date information on all employees including documentation for visa / residency purposes as well as leave and absence tracking, induction and training of new recruits and facilitating exit procedures for resigning employees.
Building up Policies & Procedures manual
Administering the appropriate insurance cover for all employees
Freelance as an HR Manager / HR Business Partner when suitable opportunities arise.
February 13 2005 - Current Natixis Global Assoc. M.E. Dubai, UAE
Office Manager
* Manage Diary and travel arrangements for the Managing Director & Head of MENA
* Prepare and report Travel & business expenses for the Managing Director.
* Manage Office Contracts, HR Administration as well as overlooking the expense reporting of the office.
* Manage the BCP (Business Continuity Plan) for the office.
* Manage all HR requirements including Assessing Manpower Needs, writing Job Specifications, Conducting Interviews, Recruitment Administration, Payroll Management, documenting Resignation Procedures, etc.
* Prepare and review the Operational Expense Budget for the office.
* Manage all Accounts for the office including operational expenses, Petty Cash and Reimbursements for personal and business expenses.
* Set up an organized and suitable filing system for Managing Director and Administration Department.
* Manage the Stationery and General Stores for the office Arrange Travel Itinerary, hotel accommodation, appointments schedules for visiting representatives from Affiliated companies.
* Trouble-shoot and coordinate between the office and the outsourced IT service provider.
* Any other projects assigned by the Managing Director including Database Management, Research, etc. I have successfully relocated the office 5 times in the last 6 years with minimal disruption to office schedules and work loads.
* Provide assistance to MD's wife for her personal appointments, household bill payments, doctor's appointments and insurance claims, daughter's school requirements, etc.
July 2004 - February 2005 Dubai, UAE
Various Temporary Positions ranging from Receptionist - Executive Assistant during my pregnancy
ROLE CHANGE
SAME COMPANY
November 2003-June 2004 Arab Bank plc Dubai, UAE
Office Manager - Investment Management Group
* Assessed Office Machinery requirements and purchased and maintained all the necessary items.
* Set up and managed the Stationery and General Stores for the office.
* Set up an organized and suitable filing system for Portfolio Manager and Administration & HR department.
* Prepared the Budget for the department for the year.
* Managed all HR requirements including Assessing Manpower Needs, Writing Job Descriptions and Job Specifications, Conducting Interviews, Recruitment Administration, Performance Management, Annual Appraisal Exercises, Payroll Management, TNA, Bonus & Increment Calculations, Resignation Procedures, etc.
* Planned and coordinated all aspects of Offsite meetings.
* Managed all Accounting for the department including operational expenses, Petty Cash and Reimbursements for personal and occupancy expenses.
* Provided assistance in P&L management and reviews.
* Arranged Travel Itinerary, hotel accommodation, appointments schedules for Manager & Deputy Manager.
* Any other projects assigned by the Manager / Deputy Manager including Database management.
* Provided secretarial assistance to all Managers as required.
ROLE CHANGE
SAME COMPANY
January 2002-October 2003 Arab Bank plc Dubai, UAE
Administration Officer - Global Asset Management & Pvt. Banking
* Managed the Administration Filing System
* Set up an Orientation Program for new recruits to Global Asset Management & Private Banking.
* Continued to source out and establish new systems to improve work procedures and raise the quality of work produced in the Department.
* Managed all HR requirements from Oranisation Chart Structuring, Assessing Manpower needs, conducting a Training Needs Analysis, Monitoring employee progress, Annual Appraisal Exercises, Payroll Management, conducting Interviews and even completing Resignation procedures for all Global Asset Management & Private Banking Staff.
* Planned and coordinated Training Sessions for entire group (ranging from 16 - 52 attendees from between 5 - 7 countries)
* Managed all Accounting for the department including general office expenses, Budget for the year, Petty Cash and Reimbursements.
* Arranged Travel Itinerary, hotel accommodation, appointments schedule for Regional Head and Relationship Managers when traveling abroad.
* Managed a team of Administration Staff to ensure all Relationship Managers' needs were catered to during work hours.
1998-2001 Arab Bank plc Dubai, UAE
Office Administrator - Global Personal Banking Group
* Set up the Administration Filing System
* Reduced the use of paper through effective management and editing
* Suggested new systems to improve work procedures and improve the quality of work produced in the Department.
* Assisted in determining staff requirement, selection, interviewing and hiring.
* Assisted in completing Appraisals and Training Assessments of staff in 13 units.
1997-1998 J W Marriott Hotel Dubai, UAE
Administrative Assistant / Sales Executive - Marriott Worldwide
* Set up the entire office system to enhance efficiency of work and inreased accessibility of information for all managers
* Managed the accounts of 25 Travel Agencies as well as a handful of Corporate Companies.
* Planned and effectively organised a successful familiarisation trip for 5 top clients to Australia and Singapore.
* Implemented a training course for new recruits.
* Set up and maintained a database for all managers' contacts.
EXPERIENCE (CONTINUED)
1995-1997 J W Marriott Hotel Dubai, UAE
Sales Executive
* Liased with several companies in Dubai to organise accommodation requirements, catering needs, etc.
* Created and shared reports to identify the effectiveness of various strategies used within the hotel sales department thereby determining areas of improvement which would increase sales.
* Monitored self-training to increase productivity. Spent time in various departments under senior supervision) to learn procedures and skills in other areas of hotel management.
1993-1995 J W Marriott Hotel Dubai, UAE
Reservations Supervisor
* Organised and set up the Reservations Department prior to official opening of the Hotel.
* Doubled the size of the team to include a PRO and 2 more agents.
* Achieved 100% Test Call scores several times.
Completed a Business Management Course through Zabeel Institute in Dubai.
1989-1990 Alpina School of Hotel Management Switzerland Outstanding Academic Achievement Award Specialisation in Food and Beverage Management - Honours
1988 St. Mary's Catholic High School Dubai Dubai GCE "A" Level Examinations in Economics & Accounts
1986 St. Mary's Catholic High School Dubai Dubai GCE "O" Level Examinations in English, Mathematics, Economics, Bible Studies & Accounting
