Mary Sy

As the Quality Manager, developed and maintained various project quality plans and procedures for Digitel GSM 1800 Project, Digitel Broadband Project (2002 - 2005), and ETPI 300KL Project (1999-2001).
- Supported the General Project Management team in maintaining quality of deliverables to the Client, by translating staff and customer (internal and external) feedback/complaints/ suggestions to corrective and preventive actions.
- Functioned as the Metrics Manager; reporting metrics to the Chief Technical Officer and Deputy General Project Manager TL 9000 - telecommunications specific requirements and metrics for a quality system thatemphasizes continuous improvement, standardized metrics and cost reduction.
- Functionally reported to the Asia Pacific Quality Director (Shanghai) the PAR (Problem Action Report), Monthly Metrics Report and other quality issues.
- Ensured that Quality issues raised by the client are addressed and solved on time.
- Trained the Subcontractors on Safety Procedures and other project related procedures.
- Performed quality audits on existing and new subcontractors.
- In charge of Supplier certification and audit.

Established the Quality System for Nesic Telecom (Japanese Firm) with respect to the ISO 9001 requirements.
- Responsible for obtaining the ISO 9001 Certification of Nesic Telecom within 10 months.