Sales & Pricing Coordinator
FedEx Express
Total years of experience :10 years, 0 Months
-Assisted the sales team by focusing on managing schedules, administrativeareas and timely follow up on sales quotations to secure the business.
-Coordinating between departments to provide support to
sales activities and customer shipments.
-Responding to customer inquiry for shipping quotations.
-Creating and updating customer profile to ensure all details are up to date.
-Performed weekly sales reporting and analysis.
-Monitor customer satisfaction regularly and resolve any outstanding issues toensure future business.
-Developed and executed strategies for increasing corporate sales
-Providing support and assistance to outside sales representatives andmanagement.
-Updating the customer their shipment status.
• Receive and screen phone calls and redirect them when appropriate
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
• Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
• Maintain electronic and paper records ensuring information is organized and easily accessible
• Coordinates with the team in order to ensure that documents are kept in the right place and in the right department file archive
• Responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner.
• Copy, scan and store documents·
• Check for accuracy and edit files, like contracts
• Maintain confidentiality around sensitive information and terms of agreement
• Performance of day-to-day administration and secretarial activities
• Maintain all hard copy documentation and ensure document control
• Maintaining and developing relationships with our existing customers in person and via telephone calls and emails
• Conducted market research and identify our selling possibilities and evaluate the customer needs
• Created detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer
• Represented the company at trade exhibitions, events and demonstrations
• Actively seeking out new sales opportunities through cold calling, networking and social media
