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Maryam Albastaki, Customer Service & Operations Intern

Maryam Albastaki

Customer Service & Operations Intern·Union Coop,

United Arab Emirates

Bachelor's degree, Communication and media

Work experience

Total years of experience: 0 years, 3 months

Customer Service & Operations Intern

June 2024 - July 2024

Union Coop,

Dubai, United Arab Emirates

June 2024 - July 2024

• Provided customer service as a Customer Happiness Representative,
handling inquiries, complaints, and returns professionally.
• Processed customer transactions accurately as a cashier while
maintaining high service standards.
• Supported store operations through receiving, merchandising, and
product organization.
• Inspected fresh produce and products to ensure quality, cleanliness,
and safety compliance.
• Worked in a fast-paced retail environment while maintaining
efficiency and attention to detail.
• Selected by Union Coop Human Resources to be featured in official UAE
national and corporate social media, where I spoke about my internship
experience as part of the UAE Work Readiness & Professional Training
Program

Company industry:
Retail & Wholesale

Event Volunteer

December 2023 - December 2023

Dubai Charity Association

Dubai, United Arab Emirates

December 2023 - December 2023

• Contributed to the successful organization and execution of the Union
Exhibition.
• Assisted with visitor coordination, event support, and logistics.
• Received an official Certificate of Appreciation for outstanding
contribution.

Company industry:
Public Administration

Education

Zayed University

June 2029

June 2029

Bachelor's degree, Communication and media

United Arab Emirates

Alraya school

June 2025

June 2025

High school or equivalent, Highschool

United Arab Emirates

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
EVENT MANAGEMENT
Intermediate
EVENT MANAGEMENT
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
PUBLIC RELATIONS
Intermediate
PUBLIC RELATIONS
Intermediate
PUBLIC SPEAKING
Intermediate
PUBLIC SPEAKING
Intermediate

Languages

Arabic
Beginner
English
Beginner

Training and Certifications

Certifications
Introduction to Cybersecurity
AI Fundamentals with IBM SkillsBuild
Introduction to Modern AI