maryam alshanwi, (Current) As IT Trainer and center Supervisor

maryam alshanwi

(Current) As IT Trainer and center Supervisor

Bahwan CyberTek

Location
Oman
Education
Bachelor's degree, Information System and Technology
Experience
10 years, 2 Months

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Work Experience

Total years of experience :10 years, 2 Months

(Current) As IT Trainer and center Supervisor at Bahwan CyberTek
  • Oman
  • August 2009 to April 2014

• Bahwan CyberTek (Current) As IT Trainer and center Supervisor From 24/8/2009 to 31/12/2014
o Main responsibilities: * Teach and delivering intensive courses Omani citizen on basics IT literacy.
* Manage and organize the time schedules for staff
* Manage and organize the time schedules for new intakes.
* Diaries appointments and handle sensitive customers for meetings.
* Maintaining personal files of the participants properly and confidentially
* Implementing clauses relating to confidential information and inventions.
* Daily report on center status and update to vendor.
* Calls citizen and attend citizen inquiries on knowledge centers.
* Tripp files on a daily basis.
* Answering incoming calls with pleasant voice.
* Filling all documents system.
* Work as system manger.

puplic at • Bahwan CyberTek
  • Oman - Sur
  • August 2008 to December 2013

 Teach and delivering intensive courses Omani citizen on basics IT literacy.
 Manage and organize the time schedules for staff .
 Manage and organize the time schedules for new intakes.
 Diaries appointments and handle sensitive customers for meetings.
 Maintaining personal files of the participants properly and confidentially .
 Implementing clauses relating to confidential information and inventions.
 Daily report on center status and update to vendor.
 Calls citizen and attend citizen inquiries on knowledge centers.
 Tripp files on a daily basis.
 Answering incoming calls with pleasant voice.
 Filling all documents system.
 Work as system manger.

Data Entry, and Filling at OMAN LNG L.L.C
  • June 2008 to September 2008

• OMAN LNG L.L.C from 27/6/ 2008 to 30/09/ 2008. Human Recourse dep. (Recruitment and Resourcing)
o Main duties: * Data Entry, and Filling important documents
* Enter Applications records into HRMS
* Generate regret letters for unsuccessful candidates for signature.
* Preparing the interview files
* Contact candidates for interviews and test.
* Preparing gate pass for new joiners / visitors.

puphic at • Oman Women Associations
  • Oman - Sur
  • May 2004 to August 2008

 Handle in-tray/out-tray, correspondence, filing and copying.
 Diaries appointments and handle sensitive customers for meetings.
 Assist in the management of all activities related to exhibitions and events function.
 Coordinate the travel arrangements, hotel booking and other related activities concerning all exhibitions and event management activities.

Coordinator (Volunteer) at Oman Women Associations, Sur Branch
  • May 2005 to March 2008

• Oman Women Associations, Sur Branch from May 2005 to Mar 2008 as Coordinator (Volunteer)
o Main responsibilities: * Handle in-tray/out-tray, correspondence, filing and copying.
* Diaries appointments and handle sensitive customers for meetings.
* Assist in the management of all activities related to exhibitions and events function.
* Coordinate the travel arrangements, hotel booking and other related activities concerning all exhibitions and event management activities.
* Coordinate organization of various events such as wedding, lectures, and social gathering.
* Assist in selection, purchase and distribution of the donations.
* Write letter (Arabic+ English) & contract.
* Prepare needed documentations & items for public presentation.
* Filling all documents system.
* Answering incoming calls with pleasant voice.
* Making connections and relay calls on switchboard.
* Record messages and supply information to callers.
* Responsible for the efficient supply of administration services
* Meeting visitors and inform staff concern.
* Responsible for the efficient supply of administration services.


Challenges: * Ensuring that ongoing activities and projects are carried out efficiently and information is appropriately communicated.
* Employing diplomacy and caution for sensitive clients and customers
* Sound time management of self and GM. Prompt sensitive response to those seeking access to GM, whether staff, media or other third parties.

Coordinator at AL BERWAZ Company
  • March 2004 to October 2004

• AL BERWAZ Company from 5/10/2004 to 7/3/2004 as Coordinator.
o Main duties: * Write letter.
* Receiving Calls.
* Prepare for meeting.

Coordinator at Ministry of Health Directorate General of Health Services
  • September 2004 to September 2004

• Ministry of Health Directorate General of Health Services from 1\9\2004 to 30\9\2004 as Coordinator.
o Main duties: * Write report.
* Write letter.
* Receiving Calls.
* Prepare for meeting.
* Meeting visitors and inform staff concern.
* Making connections and relay calls on switchboard.

Education

Bachelor's degree, Information System and Technology
  • at Sur University College
  • January 2013

* Bachelor in in Information System and Technology 2013 (with GPA 3.33) Sur University College.

Bachelor's degree, it
  • at Sur University College.
  • October 2005
Bachelor's degree, Information System and Technology
  • at Sur University College
  • January 2005

* High school. * Diploma in Information System and Technology 2005 (with GPA 3.21) Sur University College.

High school or equivalent, Social Sciences
  • at Sur College Of Applied Sciences
  • January 2003

* Train the Trainer 2003 center for creativity Certified Courses. * Course (SSPS) Statistical Package for Social Sciences from Sur College Of Applied Sciences.

Diploma, Internet & computing
  • at Al-Omani Institute

* Al-Omani Institute for Vocational Training. (Oracle course) * IC3 (Internet & computing core certification) * SQL server2012

Specialties & Skills

ANSWERING
ANSWERING INCOMING
ARRANGEMENTS
CLIENTS
COPYING
INCOMING CALLS
SWITCHBOARD

Languages

Arabic
Expert
English
Expert