RELATIONSHIP MANAGER
MUSLIM COMMERCIAL BANK
Total years of experience :18 years, 4 Months
TO ACHIEVE TARGETS OF CROSS SELL ( CREDIT CARDS, INSURANCE, INVESTMENTS, AUTO LOANS)
TO MAINTAIN BRANCH DEPOSIT PORTFOLIO
TO BUILDUP LONG TERM RELATION SHIP WITH CUSTOMERS
As well as, i have been delivering lectures in educational institution and in Punjab university as a visiting professor.
TO ACHIEVE TARGETS OF CROSS SELL ( CREDIT CARDS, AUTO LOANS, INSURANCE, INVESTMENT, CASA CURRENT & SAVING ACCOUNTS, DEPOSIT)
TO RETAIN BRANCH PORTFOLIO
TO PROVIDE CUSTOMERS SERVICES &TO BUILD UP LONG TERM RELATION SHIP WITH THE CUSTOMERS
AS well as i have been delivering lectures to the educational institutions and in Punjab university as a visiting professor
MCB (Muslim Commercial Bank) 2009 to Up Till Now
Relationship Manager (OG-2)
• Portfolio Management TDR retention of deposits NTB CASA cross sells (Banc assurance, Investments, Credit Cards, Auto Loans)
• Establish and maintain effective Business Relationships with new and existing customers establishing their needs and advising on the suitability of services.
• Manage and support staff and facilitate appropriate Continuing Professional Development.
• Communicate implementing and monitoring compliance with corporate standards and procedures and submit proposals to the credit department for approval.
• Assume overall accountability for products and services, such as consumer lending, current account transactions and assets and liabilities with appropriate professionals.
• Checking the branch banking operation process such as clearing inward outward, Remittances, Trade.
• Provide face-to-face financial banking services, establish good rapport with personal and corporate customers, and represent the bank within the wider community.
• Handling consumer banking clients / correspondences with the financial institutes and resolving customer's service issues.
• Help customers choose and apply for loan, credit cards & fixed deposits.
• Achieving 100% individual as well as Branch Target.
SCB (Standard Chartered Bank) Pakistan (Feb 2006 -Dec 2009)
TSR (Tele Sales Representative)
• Calling different types of customers referred by the marketing departments and offering financial products and creating awareness among the clients about the product and their benefits.
• Establish and maintain effective Business Relationships with new and existing customers to the financial institutes, establishing their needs
• Provide face-to-face financial banking services, establish good rapport with personal and corporate customers, and represent the bank within the wider community.
• Dealing with the customers on daily basis to encourage them to take credit cards and running finance.
• Making the appointment with the customers.
• Pre appointments and customers record keeping.
• Maintain effective reporting for daily, weekly and monthly reports.
• Well experienced in dealing with customers
PROFESSIONAL ACHEIVMENTS
• Qualified in China Convention Q1 2012
• Qualified in Turkey Convention Q1 2011
• Qualified in Bali Convention Q2 2011
• Qualified in Thailand convention Q3 2011
• Qualified in Malaysia Convention Q1 2010
• Achieved Spot Award in 2010& Employee Of The Month Award in 2012
• Many other Achievements, Awards and Certificates in Credit Cards, Banca assurance, Liabilities, Auto Loan and in Investment Services
• Master Of Economics 2005
• Bachelors Of Arts 2003