Maryam Naim, Customers Service

Maryam Naim

Customers Service

Lulu Hypermarket - Other locations

Location
Lebanon - Beirut
Education
Diploma, Audit and Experience Review in Accounting
Experience
5 years, 8 Months

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Work Experience

Total years of experience :5 years, 8 Months

Customers Service at Lulu Hypermarket - Other locations
  • United Arab Emirates
  • March 2017 to March 2018

Helping customers with service matters, and buying by phone

Admin Officer at تحولات
  • Lebanon - Beirut
  • September 2013 to May 2016

Manage office supplies stock and place orders
Prepare regular reports on expenses and office budgets
Maintain and update company databases
Organize a filing system for important and confidential company documents
Answer queries by employees and clients
Update office policies as needed
Maintain a company calendar and schedule appointments
Book meeting rooms as required
Distribute and store correspondence (e.g. letters, emails and packages)
Prepare reports and presentations with statistical data, as assigned
Arrange travel and accommodations
Schedule in-house and external events (http://www.tahawolat.net/)

COMMUNICATION OFFICER/ Assistant Director at webperspective
  • Lebanon
  • March 2013 to March 2015

Assist in developing and implementing plans and goals for the department
Work with the director to coordinate and supervise daily operations
Ensure compliance with regulations and internal policies
Monitor attainment of objectives
Undertake staffing responsibilities (hiring, training, evaluating etc.)
Maintain scheduling of events and represent the company when needed
Create reports and submit them to the director or other executives
Fulfill duties as assigned by the director
Pages for clients on social media (Facebook
and Instagram, etc.) for advertising purpose
(http://www.webperspective.net/)

COMMUNICATION OFFICER at ATWOZ
  • Lebanon - Beirut
  • March 2012 to April 2013

Collaborate with management to develop and implement an effective communications
strategy based on our target audience.
Write, edit, and distribute content, including publications, press releases, website content,
annual reports, speeches, and other marketing material that communicates the
organization's activities, products and/or services.
Respond to media inquiries, arrange interviews, and act as a spokesperson for the
organization.
Establish and maintain effective relationships with journalists, and maintain a media
database.
Seek opportunities to enhance the reputation of the brand, and coordinate publicity events
as required.
Maintain records of media coverage and collate analytics and metrics.
Proficiency in design and publishing software.
Manage conflict as it arises and escalate to management.

Accountant at South of Saida Hospital -
  • Lebanon - Saidon
  • July 2011 to October 2011

Accounting and auditing the hospital bills and entering them regularly and correctly on the
computer, and the calculation of the expenses that enter, with an audit of all the revenues
and burdens and budget of their own

Education

Diploma, Audit and Experience Review in Accounting
  • at Institute – CIS college
  • January 2014

TS ( Diploma) , Audit and Experience Review in Accounting ( Institute – CIS college ).

Bachelor's degree, Accounting and information
  • at Technical Institute of Islamic
  • January 2010

Bachelor technical Degree BT3 in Accounting and information at (Technical Institute of Islamic - Shatila ) .

Specialties & Skills

Administration
Administrative & Support Services
Inspection
Preparation
Training
ADOBE PHOTOSHOP
BUSINESS ADMINISTRATION
MICROSOFT ACCESS
MICROSOFT EXCEL
MICROSOFT WORD
PROGRAMMING
Social Media
Marketing
Creative writing
Management
ACCOUNTANCY

Languages

Arabic
Expert
English
Expert
French
Intermediate