مريم لوتاه

- User research and testing
- Testing and quality assurance of Du app and website
- Prepare reports on the testing and QA sessions
- Designed wireframes for screens required by Product owners
- Observing and moderating user testing sessions
- Provide insights based on user testing sessions
- Contribute to the end-to-end customer experience product’s design
- User sessions research

- User research and testing
- Testing and quality assurance of some services like UAE Pass and Invest in Dubai.
- Prepare reports on the testing and QA sessions for the required products and services
- Designed wireframes for screens required by the CX team
- Observing and moderating user testing sessions
- Provide insights based on user testing sessions
- Contribute to the end-to-end customer experience product’s design
- Customer experience department
- User sessions research
- Project research
- Training sessions (project management, coaching, and design thinking)

- Cold calling and email marketing for client acquisition
- Pitch ideas to potential clients
- Market research and analysis for respective products
- Social media content writing
- Update application backends for partner information
- Software testing
- Creating designs for social media posts

Manage schedule for social media posts
- Create and design social media posts
- In charge of social media accounts
- Analyze account performance and customer engagement
- Connect with social media influencers