Mary Ann Alquiros

Areej - Harvey Nichols, Dubai, UAE Operations -Admin Supervisor à Al Tayer Group

• Émirats Arabes Unis
• mars 2007 à mai 2013

Al Tayer Group - Areej - Harvey Nichols, Dubai, UAE Operations -Admin Supervisor
Beauty Department - Skin Care, Make up and Fragrance)
March 2007 -May 7, 2013
To support the Store Manager in controlling and monitoring store operations including merchandising and stock
control and proactively promoting the brands in order to achieve all store target.


◆ Clarify all employee queries regarding salary, leave and ticket entitlement
◆ In charge for travel booking arrangement for all the team members (48 staffs)
◆ Maintain and update all necessary records/files of the employee
◆ Maintain necessary documentation system for efficient and orderly storage and retrieval of documents
◆ Coordinate/follow up with purchasing department and warehouse to ensure that goods are delivered to our store within the agreed timelines.
◆ Oversee the entire process of stock receipt/dispatch within store to ensure the movement are recorded and updated to reduce discrepancies. Highlight the discrepancy to department manager and coordinate to ensure they are resolve.
◆ Track/manage all customer's requests and returns on faulty products. Liaise with purchasing department and supplier on quality related issues and claim for faulty products.
◆ Control stock inventories to maximizes sales and ensure that store are stocked on key items and replenish merchandise at all times in order to achieve maximum stock efficiency.
◆ Manage stocktaking/brand count in store in liaison with the Department Manager and Operations Manager.
◆ Manage the POS system, troubleshooting and error logging.
◆ Signing off all gate release forms
◆ Manage the overall office administration.
◆ Prepare daily meeting (sales report, brand ranking, promotion update, new launch, upcoming promotion)

Relevant Courses: ◆ Performance Management
◆ Health, Safety and security training
◆ Service and Leadership