Restaurant Shift Supervisor
Icons Coffee Couture
Total years of experience :12 years, 4 Months
Order materials needed for production
Assign staff to shifts and and assign task to the staff members.
Send reports
● Supervise staff to ensure that task are completed on time and according to safety laws.
● Provide assistance on staff with daily delegation of task..
● Plan advertising campaigns, including which media to advertise in, such as radio, television, print, online media, and billboards.
● Send daily sales report, encode wastage, request for daily low stocks etc.
● Develop pricing strategies for products or services marketed to the target customers of a firm
● Meet with clients to provide marketing or technical advice
● Direct the hiring of advertising, promotions, and marketing staff and oversee their daily activities.
● Answer escalations coming from different customer/clients in a timely manner.
● Provide assistance on their concern such as schedule, personal time off etc.
● Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
● Welcomes customers by determining their coffee interests and needs.
● Educates customers by presenting and explaining the coffee drink menu; answering questions.
● Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines;
demonstrating how brewing equipment operates.
● Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso,
espresso lungo, caffe latte, and cappuccino.
● Receives and punch the order and start making the item through the assembler person (Initiator)
● Assemble or prepare the product forwarded by the initiator with good quality ( Assembler )
● Cook and maintain stock of patties ( Batch grill )
● Fry and maintain stock of fried products such as nuggets, mc chicken, pies, fish fillet, and also assist in the prep line ( Batch fried )
● Prepare raw stocks such as patties, fries, nuggets, monitor rice and gravy for the product refill soft serve and softdrink syrup and wash
store equipment ( Prepping )
● Bread chicken and chicken fillet and deep fry.
● Providing excellent wait service to ensure satisfaction
● Taking customer orders and delivering food and beverages
● Making menu recommendations, answering questions and sharing additional information with restaurant patrons
SERVICE ( ON-CALL ) -