Maryanne Dulay, Service and Sales Associate

Maryanne Dulay

Service and Sales Associate

Godiva

Location
Kuwait - Hawali
Education
Diploma, Associate in Computer Science
Experience
25 years, 8 Months

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Work Experience

Total years of experience :25 years, 8 Months

Service and Sales Associate at Godiva
  • Kuwait
  • My current job since March 2016
Sales Associate / Barista at D&H International (Second Cup Kuwait - coffee shop)
  • Kuwait - Hawali
  • August 2012 to February 2016

As a Sales Associate, my main role is to greet, assist and educate the customers about the products we're selling and to make them feel at home through the great service we are offering them. As a Barista, my duty is to give the customers the perfect cup of coffee or cold drinks that they will truly enjoy in every sip.

Cashier and Sales Associate at Rawaby foodstuff company (Shaker Sweets Shop)
  • Kuwait - Al Farawaniyah
  • July 2011 to March 2012

To greet the customers and assist them on their orders; to give them knowledge about the products that were selling and its price; maintaining the orderliness and cleanliness of the store; checking the availability of the stocks and its expiration dates; Handles the cash register or POS machines; make a daily inventory list and daily order list; and making appropriate design for the sweets in the shop.To maximize the sales by giving an excellent customers service.

Cashier and Sales Associate at Baker group(sameer saaed & yusuf nadoum gen. trading co.)
  • Kuwait - Al Kuwait
  • September 2008 to June 2011

giving excellent customer service; greet and smile to the customers when approaching, taking orders from the customers in a standard procedure; maintaining cleanliness and orderliness of the store always; always checking the stocks and quality of the products upon entering the store; food and product preparation; maximizing the sale through suggestive and upsize selling. Watch & Recognizing Theft & robbery to prevent losses.Compute Sales, prices, total purchases & receive &process cash & credit payments efficiently & courteously.

personal assistant at Sima Malak and associates Interior Designing
  • Saudi Arabia - Riyadh
  • October 2005 to December 2007

To assist in my boss' personal needs, to go with her in her business tours and arranging her itineraries. preparing all d documents she needs.

room attendant/ housekeeping at Royal Bellagio Hotel(Makati, Philippines)
  • Philippines
  • November 2004 to September 2005

Maintains orderliness and cleanliness of the floors and rooms assigned in my shift; Gives excellent service to every customers checking-in; Checking all occupied rooms for any replenishment when the customers leave the room; checking all rooms and floors assigned if there's anything to be fixed or to be replaced. to write in the logbook for any turnovers and endorsements.

Cashier / Sales Asociate at SM Shoemart Mall
  • Philippines
  • November 2000 to October 2004

Responsible for handling Cash Register and Sales transactions; Comply w/ company policies, procedures & rules related to the sales, collection, return, replacement, etc.; Collect payments from the customers & stamp the invoices to signify the collection, handle the collected money as per company procedure; As a Sales Associate I attends & assists the customers in the selection & choice of merchandise; maximize a sale transaction in the process of closing a sale during customer encounters. Ensures that all items in the selling are properly displayed & merchandised w/ correct label, prices, & security tags.

Technical Assistant/ Machine Operator at ProMOS Technologies, inc.
  • Taiwan
  • September 1997 to September 2000

Work as a Technical Assistant and Machine Operator in Manufacturing Department of Bare wet silicons to be made as Integrated Chips. Checking through microscopes the specifications of every plates, if there's any damage or incomplete process, loading in different chemical machines systematically. After, taking it to the next procedure to finish the whole production.

Education

Diploma, Associate in Computer Science
  • at Datapro Computer School
  • March 1997

Specialties & Skills

Customer Service
Cashiering
Food Preparation
cashier
sales associate
housekeeping
computer skills
customer service
Barista

Languages

English
Expert
Arabic
Beginner

Memberships

Commission on Elections
  • Voter and watcher
  • December 2000
Philippine National Social Security Services
  • To mantain my monthy dues payment for tfinancial security for me & my family as a citizen .
  • March 1997

Training and Certifications

Certified Coffee Expert (Certificate)
Date Attended:
August 2012
Valid Until:
October 2012
Hotel housekeeping Attendant & Cabin Stewarding (Certificate)
Date Attended:
March 2004
Valid Until:
June 2004

Hobbies

  • reading books and magazines, surfing the net for useful info, listening to different kinds of music,