MaryGlen Surban, Waitress / Cashier

MaryGlen Surban

Waitress / Cashier

Zaatar W Zeit

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, Hotel and Restaurant Management
Experience
7 years, 0 Months

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Work Experience

Total years of experience :7 years, 0 Months

Waitress / Cashier at Zaatar W Zeit
  • United Arab Emirates
  • November 2015 to October 2016

o Greet customers, settle them down and take order
o Process the order, generate bills and answer guest queries about deal offers and service
time
o Clean up the tables after the guests leave and set them for the next guests
o Pack and serve warm food efficiently, in accordance with the order

Sales Receptionist at Shangri-la Mactan Resot&Spa - SASN
  • Philippines
  • October 2011 to April 2015

o dealing with bookings by phone, e-mail, letter, fax or face-to-face
o completing procedures when guests arrive and leave
o preparing bills and taking payments
o taking and passing on messages to guests
o dealing with special requests from guests (like booking theatre tickets or storing
valuable items)
o answering questions about what the hotel offers and the surrounding area
o dealing with complaints or problems

Sales Attendant at Islands Souvenirs
  • Philippines
  • August 2010 to September 2011

o Handle cash and credit sales, and close out till at the end of the day
o Process, price and shelve incoming products
o Assist in cleaning and maintenance of the store
o Maintain shelf organization & stocking
o Run the till, make sales, answer customers' questions, channel customer complaints to
proper avenues
o Effectively communicate store policies to customers
o Provide a safe and welcoming retail environment to customers of all abilities/experience
o Maintain current knowledge of market prices for store items, and work to ensure pricing
consistency amongst all staff & volunteers
o Assist in the training of store staff and volunteers

Service Crew at Da Vinci's Pizza
  • Philippines
  • May 2009 to July 2010

o Greet customers, settle them down and take order
o Process the order, generate bills and answer guest queries about deal offers and service
time
o Clean up the tables after the guests leave and set them for the next guests
o Pack and serve warm food efficiently, in accordance with the order
o Help in kitchen or with outdoor delivery where and when required

Education

Diploma, Hotel and Restaurant Management
  • at University of Cebu- Banilad Campus
  • April 2009

Specialties & Skills

●Good communication skills ●Good interpersonal skills ●Good leadership and multitasking skills ●Efficient and highly Organized ●Enjoy meeting and working with a lot of different people

Languages

English
Intermediate
Tagalog
Intermediate