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Masarra Dwairi, Management & Business Intelligence Consultant

Masarra Dwairi

Management & Business Intelligence Consultant·Freelance

Jordan

Bachelor's degree, Industrial Engineering

Work experience

Total years of experience: 12 years, 6 months

Management & Business Intelligence Consultant

March 2026 - Present

Freelance

Amman, Jordan Hybrid

March 2026 - Present

Bringing executive-level thinking to every engagement able to lead end-to-end business needs assessments, define
strategic KPIs, and translate organizational goals into governed data frameworks that support confident, board-level
decision-making.
• Lead end-to-end Management Intelligence and Business Intelligence consulting engagements, helping
organizations build centralized, governed reporting ecosystems and establish a single source of truth across
ERP, operational, and external data sources.
• Design and implement enterprise Power BI solutions, executive dashboards, and KPI frameworks across
finance, commercial, operations, HR, and supply chain functions to support real-time strategic decision
making.
• Work across diverse ERP environments including SAP, Oracle, Microsoft Dynamics, and custom systems,
consolidating and transforming complex business data without requiring major ERP replacement initiatives.
• Develop scalable Management Intelligence frameworks covering data governance, analytical modeling,
reporting automation, visualization standards, and executive decision-support processes to accelerate digital
transformation initiatives.
• Deliver advanced financial and operational analytics including P&L reporting, EBITDA analysis, market
intelligence (IQVIA/IMS), demand forecasting, working capital tracking, costing models, and investment
evaluation tools.
• Automate enterprise reporting workflows using Power Query, DAX, SharePoint, and Power Automate,
reducing manual reporting effort while improving reporting accuracy, scalability, and stakeholder alignment.

Company industry:
Business Consultancy Services

Management Intelligence and Data Science Manager

July 2023 - March 2026

MS Pharma Group

Amman, Jordan

July 2023 - March 2026

• Led the strategic direction and execution of Management Intelligence and enterprise analytics initiatives
across MS Pharma, aligning reporting capabilities with organizational goals and strategic priorities.
• Oversaw the development and expansion of the MS Pharma Management Intelligence Power BI Application
(MAiN App), standardizing enterprise reporting and data accessibility across multiple business functions.
• Managed integrated reporting streams across finance, commercial, operations, HR, and HSE functions,
continuously enhancing reporting capabilities, KPI visibility, and analytical depth.
• Directed and mentored a team of analysts and data science professionals, fostering a culture of innovation,
continuous improvement, and data-driven decision-making.
• Implemented governance frameworks, automated reporting models, and advanced analytical solutions using
Power BI and related technologies to ensure reporting integrity, scalability, and operational efficiency.
• Delivered executive dashboards, board-level presentations, and strategic operational insights by integrating
Power BI with advanced Excel models to support planning, performance management, and self-service
analytics.

Company industry:
Pharmaceutical Manufacturing
Job role:
Manufacturing

Management Intelligence and Data Science Section Head

January 2021 - January 2023

MS Pharma

Amman, Jordan

January 2021 - January 2023

• Developed and managed the MAiN App (Power BI), integrating reporting across financial, commercial,
operations, HR, and HSE areas to standardize data access and support strategic priorities.
• Created and maintained key reports such as product master, in-market/to-market sales, IQVIA analysis,
inventory & procurement, and receivables (NWC).
• Implemented data governance and automated models, ensuring integrity, accuracy, and security while
streamlining data collection for current, forecast, and historical reporting.
• Performed advanced data analysis and modeling, building calculation models and intuitive Power BI
visualizations to uncover trends and drive data-driven decision making.
• Delivered executive reporting and self-service tools, preparing board presentations, integrating Power BI
with Excel, and enabling users to explore insights independently.
• Led training and continuous improvement, conducting Power BI/Excel workshops, onboarding new hires,
and refining MAiN App reports while aligning factory plans with company strategies

Company industry:
Pharmaceutical Manufacturing
Job role:
Manufacturing

Corporate Business Performance Specialist

January 2019 - January 2021

MS Pharma

Amman, Jordan

January 2019 - January 2021

• Managed operational, financial, and non-financial reporting across subsidiaries, building consolidated
business models and tracking deviations to recommend corrective actions.
• Collected and analyzed monthly data using Excel, Power BI, Access, and PowerPoint to support
departmental and corporate performance reviews.
• Conducted international market (IMS) analysis, delivering forecasts, overviews, and insights to guide
commercial strategy.
• Designed dashboards and board presentations, combining sales, profit, pipeline, and market data for
executive decision-making.
• Led cost analysis and long-term financial planning, including 5-year business plans, COGs calculations, and
partner presentations; developed workflows and integrated models for planning and investments.
• Supported feasibility studies, factory plan evaluations, and budget/ERP preparation, ensuring alignment
with strategic and operational goals.

Company industry:
Pharmaceutical Manufacturing
Job role:
Manufacturing

Corporate Business Performance Senior Officer

January 2017 - December 2018

MS Pharma

Amman, Jordan

January 2017 - December 2018

• Collected and reported monthly operational, financial, and non-financial data across subsidiaries in the
Middle East, Africa, and Turkey, covering sales, productivity, supply chain, regulatory, R&D, and
forecasting.
• Built combined-consolidation business models, integrating raw data with advanced calculations to
support strategic decision-making.
• Conducted business reviews, analyzing actual vs. target performance and recommending corrective
actions in sales, marketing, and operations.
• Performed international market (IMS) analysis for the META region, delivering forecasts, market
overviews, and improvement recommendations.
• Prepared board presentations with sales, pipeline, registration, and market insights, ensuring leadership
had timely, data-driven updates.
• Led cost analysis, feasibility studies, and production plan evaluations, aligning factory and investment
plans with corporate strategies while maintaining accurate reporting databases.

Company industry:
Pharmaceutical Manufacturing
Job role:
Manufacturing

Corporate Business Performance Officer

January 2014 - December 2016

MS Pharma

Amman, Jordan

January 2014 - December 2016

• Collected, analyzed, and reported monthly, quarterly, and yearly performance data across sales,
marketing, production, regulatory, and R&D, creating detailed Excel and PowerPoint models.
• Conducted business reviews to track targets, identify deviations, and recommend corrective actions.
• Performed international market (IMS) analysis, providing forecasts, market overviews, and trend-based
recommendations to optimize performance.
• Led cost analysis, feasibility studies, and documentation, maintaining accurate databases and supporting
strategic decision-making.

Company industry:
Pharmaceutical Manufacturing
Job role:
Manufacturing

Trainee

June 2013 - October 2013

Royal Scientific Society,

Amman, Jordan

June 2013 - October 2013

• Learned about various international inspection tests, such as tensile strength testing and dimensional
analysis, used to ensure conformance to Jordanian and international standards for mechanical products.
Gained valuable insights into the practices of the Mechanical Laboratories Department and the Jordan
National Metrology Institute.

Company industry:
General Engineering Consultancy
Job role:
Accounting and Auditing

Education

Jordan University of Science and Technology

January 2014

January 2014

Bachelor's degree, Industrial Engineering

Jordan

Arwa School

January 2009

January 2009

High school or equivalent, Science Stream

Jordan

GPA (percentage): 92.6%

GPA (percentage): 92.6%

Education:

Skills

POwer BI
Expert
POwer BI
Expert
Data Modeling
Expert
Data Modeling
Expert
Reporting Analysis
Expert
Reporting Analysis
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Planning
Expert
Planning
Expert
Data Modeling
Expert
Data Modeling
Expert
Feasibility Study
Intermediate
Feasibility Study
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Able to work to deadlines
Expert
Able to work to deadlines
Expert
Data Analysis & Reporting
Expert
Data Analysis & Reporting
Expert
Project Management
Intermediate
Project Management
Intermediate
Production planning, Inventory control and Manufacturing processes
Intermediate
Production planning, Inventory control and Manufacturing processes
Intermediate
Budget Analysis
Intermediate
Budget Analysis
Intermediate
Communication Skills
Expert
Communication Skills
Expert
Designing initiatives
Expert
Designing initiatives
Expert
Time management
Expert
Time management
Expert
Power Query
Expert
Power Query
Expert
Data Architecture & Governance
Expert
Data Architecture & Governance
Expert
Data Visualization & Storytelling
Expert
Data Visualization & Storytelling
Expert
Big Data & Data Warehousing
Expert
Big Data & Data Warehousing
Expert
Power BI
Expert
Power BI
Expert
DAX & M-Language
Intermediate
DAX & M-Language
Intermediate
Reporting Analysis
Expert
Reporting Analysis
Expert
Planning
Expert
Planning
Expert
BUSINESS INTELLIGENCE
Intermediate
BUSINESS INTELLIGENCE
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
FINANCIAL MODELING
Intermediate
FINANCIAL MODELING
Intermediate
INFORMATION GOVERNANCE
Intermediate
INFORMATION GOVERNANCE
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate

Social profiles

Languages

Arabic

Expert

English

Expert

Memberships

Jordan Engineers Association

Member

March 2014

Training and Certifications

Certifications
Project Management Professional (PMP)
Mastering DAX –
Analyzing Data with Power BI and Power Pivot for Excel
Data Modeling for Power BI

Training
Presentation Skills
Genome Training and Consulting
Technical Business Writing-
Genome Training and Consulting
Time management
Leading Innovation
Emotional Intelligence
MindPrint
Conflict management
MindPrint
Communication with Impact
MindPrint
Mastering DAX
SQLBI
Analyzing Data with Power BI and Power Pivot for Excel
SQLBI
Data Modeling for Power BI
SQLBI
Finance for Non-Finance
KPMG Jordan
Project Management Professional (PMP)
Genome Training and Consulting
Apr 2018

Hobbies and interests

Volunteering

I am a member at MS Pharma CSR Club for social services and healthcare volunteering .