Mashael Saeed

In general and different: Supervising the team of cashiers to ensure the accuracy of financial transactions (withdrawals, deposits, checks), compliance with the banks policies, providing exceptional customer service, in addition to cash management, reviewing processes, escalating complaints, and contributing to the effective sale of banking products.

Coordinate with the various departments of the bank to ensure the effective functioning of services.

Dealing with the initial maintenance tasks of automatic tellers (ATM) inside the branch and ATM machines

Encourage customers to use digital banking products (ATMs and online services) and cross-selling products

Ensure compliance with the banks policies, and implement anti-money laundering procedures.

Manage the balance of the cash drawer daily, and resolve financial discrepancies immediately.

Transferring money from the safe to cashiers, ordering money from the Central Bank, sending money and ordering foreign currencies for customers

The monthly inventory, the method of sending transactions to the archive department and the method of inventory of accounts

Briefly Managing and exchanging checks and securitieswith other banks through the Central Bank, and its tasks include sorting, classifying, and settling net financial values, dealing with returned checks, and validating transactions, to ensure the accuracy and speed of daily financial settlements and updating customer accounts
Processing checks
Receiving, sorting, and classifying checks drawn on the bank (incoming) or on other (outgoing) banks
Sending checks to the clearing house of the Central Bank and settling the net financial positions (deduction and addition) with member banks
Dealing with rejected checks, researching the reasons for rejection (such as insufficient balance), and informing customers
Using automated clearing systems to deposit salaries, implement direct debit, and customer transfers