Masoud Amer, Retail Shop Manager

Masoud Amer

Retail Shop Manager

Red Show

Location
Kuwait - Hawali
Education
Bachelor's degree, Old urbian civilzatin
Experience
14 years, 10 Months

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Work Experience

Total years of experience :14 years, 10 Months

Retail Shop Manager at Red Show
  • Kuwait - Al Farawaniyah
  • My current job since May 2019

Led all aspects of store operations, including sales, inventory management, and staff supervision.
Developed and implemented sales strategies to drive revenue growth and maximize profitability.
Oversaw visual merchandising initiatives, ensuring a visually appealing and enticing shopping environment.
Built and maintained strong customer relationships, providing exceptional service and ensuring customer satisfaction.

Store manager at Escarelle Italy
  • Kuwait - Hawali
  • May 2016 to April 2019

Managed overall store operations, including sales, inventory control, and team management.
Achieved consistent sales growth by implementing effective sales strategies and promotional activities.
Implemented visual merchandising plans to enhance the store's aesthetic appeal and drive sales.
Developed and trained staff to deliver exceptional customer service and meet sales targets.

Store supervisor at Crystal House
  • Kuwait - Al Kuwait
  • January 2015 to May 2016

Directed all store operations, including sales, inventory management, and staff supervision.
Achieved significant sales growth through effective marketing strategies and customer engagement.
Implemented visual merchandising techniques to create an attractive shopping environment.
Oversaw inventory control processes, ensuring optimal stock levels and minimizing stock losses.

Sales Associate at Marks and spencer
  • Kuwait - Hawali
  • July 2009 to December 2014

The Sales Associate is responsible for greeting, assisting and serving customers on the shop floor at any and all points in the shopping experience, in order to ensure the provision of the highest standards of customer service and the achievement of maximum sale
 Reporting to CDM (weekly feedback (red &green, accuracy report, increase &decrease BTF, comp shop).... etc.


 •

Education

Bachelor's degree, Old urbian civilzatin
  • at College of arts
  • September 1999

Ian Shames University 1995 TO 1999 Cairo, Egypt , bachelor degree Old urban civilization

Specialties & Skills

Customer Focus
Computer Skills
Customer Service
Sales Growth
good quality servece
 Excellent Customer service. Communication and negotiation skills ideally in multiple languages.
customer service
retail supervisor
driving

Languages

English
Expert
Arabic
Expert

Training and Certifications

customer service (Certificate)
Date Attended:
June 2008
Valid Until:
June 2008

Hobbies

  • football, reading books, watching movies
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