Massa Shaheen, Business Analyst Senior Specialist

Massa Shaheen

Business Analyst Senior Specialist

Nahdi Medical Company

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Management Information System
Experience
4 years, 6 Months

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Work Experience

Total years of experience :4 years, 6 Months

Business Analyst Senior Specialist at Nahdi Medical Company
  • Saudi Arabia - Jeddah
  • My current job since October 2022

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Business Analyst Specialist at Nahdi Medical Company
  • Saudi Arabia - Jeddah
  • February 2022 to September 2022

- Analyzing requirements & business processes by filling in the missing gaps.
- Creating workflow charts after analysis & ensuring efficiency.
- Creating Documents of the projects with all initial requests and after analysis findings with determining the priority of each functional & non functional requirements.
- Working closely with other departments to build a successful solution.
- Ensuring solution meets business needs and requirements.
- Leading the testing phase of the projects and ensuring quality of delivery.

Ecommerce Content Developer and Promotions Specialist at Nahdi Medical Company
  • Saudi Arabia - Jeddah
  • April 2020 to January 2022

- Providing vendors with various services and executed them to give their brand more exposure on Nahdi's eCommerce.

- Launching promotional campaigns on time in terms of offers and content.

- Collaborating with the marketing department in implementing projects add value to Nahdi's Ecommerce.

- Continuously enhancing the user experience was made by implementing revamps throughout the website.

- Ensure the quality of applying promotions and enhance its experience to our guest.

- Analyzing the performance of the pages we create using Google Analytics to understand the user's behavior and enhance its content & UX/UI.

Trainee at Nahdi Medical Company
  • Saudi Arabia - Jeddah
  • October 2019 to February 2020

I worked at Omni-Channel Department in:

- Digital Merchandising

- Digital Promotion

- Digital Marketing

Education

Bachelor's degree, Management Information System
  • at Dar Al-Hekma University
  • April 2019

- I was an intern in Al-Guthmi Co., where I solved problems they were facing in a certain process and re-designed their business workflow according to the solutions chosen. - My capstone project was about building a system based on my internship. I used Bootstrap, C# language, HTML, and Microsoft Visual Studio as a compiler. For database management, I used Microsoft SQL Server Management Studio. - I was one of the organizers of Elevate, a pitch competition, in collaboration with SEA ventures startup accelerator. - I participated in an MIS event, where my teammates and I gave awareness about E-commerce. - Certificate of Participation in DAH SEED BOOTCAMP. It was a 64-hour course where SEA Ventures taught us how to build a startup, be entrepreneurs, and unlock our potential.

High school or equivalent, Science
  • at al-Ibda'a Private School
  • May 2015

Specialties & Skills

Front end Development
HTML + CSS
Web Design
System Analysis
problem solving skills
system design
workflow
systems analysis
Team leadership
Analysis
Flexible and Adaptable
Emotional intelligence
JavaScript
Quick Learner
Teamwork
Problem Solving
Responsible
web design
web development
magento
ui testing
user interface
user experience

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Customer Service - Internship (Training)
Training Institute:
Riyad Bank
Date Attended:
July 2016
Duration:
140 hours
Appreciation and Gratitude Certificate (Certificate)
Date Attended:
April 2018

Hobbies

  • UI and UX Design
  • Fashion
  • Health and Nutrition
  • Traveling