Mastora Ateq

Supervising New branches and Relocations in a linear process.

Negotiating rental prices with owners & Real-Estate Offices.

Channelized more than 250 paper contracts to E-Contacts.

Establishing a Bank of Data for all Service Centers Documents.

Conducting revenue performance check on branches.

Designing & Implementing work policies.
overseeing the staff hiring process and all the HR duties
including matching the labor market regulations, and terms.
Assisted in training new members of staff.
Maintain proper records of employee attendance and
leaves.
Dealing with complex cases, such as disciplinary grievances
and appeals.
evaluate the quality of the daily provided services
Ensuring customer satisfaction and solving their problems
Making the long-short operational plans for the institution.
Regulate the expenses and manage the budget.
Took inbound calls, and dealt with questions efficiently and
effectively.
Maintaining positive relationships with all guests/clients.

Creating schedules and tracking data and writing records and reports.
-Dealing with the suppliers and preparing inquiries for needed materials.
I diminished the team's Stress and Workload.
Coordinating and monitoring supply chain operations.
Resolve problems associated with transportation, import and export,
customer problems, and logistics systems for our local and international shipments

tracking the sales process initially by preparing the proforma invoice until we close the sale
and sending the delivery notes to our clients.
Prepare files, folders, and organize documents, datasheets,
Writing accurate Sales correspondences.
Ensuring all administrative records are entered and updated correctly.
Dealing with correspondence, complaints, and queries.
Provides secretarial support by entering, formatting, and printing information,
accountable for providing administrative support and service to the sales team.
Acted as liaison between the Sales team and management to implement programs to drive the
business forward.