Abdul Mateen

• Representing the Bank in professional manners where communication skills, dress, bearing and
Reliable efficiency is the benchmark of industry.
• Submitting neat and accurate applications and documentation required from customers for opening new accounts.
• Achieving monthly target assigned every month.
• Meeting with potential clients and trying to make the business.
• Maximizing every selling opportunity to achieve individual sales target.
• Understanding the customers business to recommend the suitable product.
• Following up with the customers to make new business and referrals.
• Maintaining communication and service to the customer.

Barclays Bank Period: December 2011 to Nov-2012
Worked as a Senior Relationship Officer in Personal Loan

JOB RESPONSIBILITIES:

• Represented the Bank in professional manners where communication skills, dress, bearing and
Reliable efficiency is the bench mark of industry.
• Achieved monthly target assigned every month.
• Called potential clients and trying to increase the business.
• Looked out for potential Frauds.
• Maximized every selling opportunity to achieve individual sales target.
• Understood the customers business to recommend the suitable product.
• Followed up with the customers to make new business and referrals.
• Maintained communication and service to the customer good.

Mashreq Bank (Dubai Head Office) Period: 15 Jan 2008 to 04 Sept 2011

This is one of the leading Bank of U.A.E.
Worked as a Marketing Specialist in RBG for 4 years.

Multi products (Personal Loan, Life Insurance & Credit Cards)

JOB RESPONSIBILITIES
• To provide excellent level of customer service and surpassing customer expectation at every opportunity.
• To maximize every selling opportunity to achieve individual sales target.
• Understand the customers business to recommend the suitable product.
• Follow up with the customers to make new business and referrals.
• Maintain communication and service to the customer good.

ATS Pvt. Ltd. Delhi Period: 15 March 2007 to 22 Dec 2007

This is a well-reputed leading BPO Organization of India located in New Delhi.

Worked as a Business Development Executive
JOB RESPONSIBILITES
• Worked for HSBC Personal Loans for 9 months.
• Provided customers with hassle free solutions.
• Always tried to make sales calls to a lead calls.
• Handled the escalation calls.

Lotus IT Services Pvt. Ltd. Period: 2 Nov 2005 to 5 March 2007
It is an international BPO Organization located in New Delhi. It is dealing with different Sales & Marketing processes.
Worked as a Tele Sales Executive

JOB RESPONSIBILITIES
• Worked in AUSTRALIAN Campaign for 16 months.
• Made out bound sales calls to the Australian customers.
• Sold post paid connections for Optus Mobile Phones.
• Processed complete information of customers through different modes.

Life Insurance Corporation of India Period: July 2001 to Oct 2005

It is an Indian Government Life Insurance Corporation authorized & licensed by Indian Regulatory Development Authority (I.R.D.A.) . It is a largest government insurance company working all over India.

Worked as an Insurance Consultant licensed by I.R.D.A

JOB RESPONSIBILITIES
• Sold life insurance policies to the customers directly into the market by explaining those features & benefits.
• Explained all the terms, conditions, documentations, premium & maturity.
• Collected all the required documents for the policy.
• Collected premium for monthly, quarterly, half-yearly, yearly from policyholders.

ACADAMIC ACHIEVEMENTS