Process Executive-HRO
Sopra Steria India
مجموع سنوات الخبرة :12 years, 8 أشهر
Maintain records of employee attendance, leave and overtime to calculate pay and benefit entitlements.
Prepare information to employees on payroll matters, and benefits plans.
Prepare and verify statement of earnings for employees, indicating various components of salaries.
Complete, verify and process forms and documentation for administration of benefits such as pension plans, leaves, employment and medical insurance.
Processing incoming client emails and other service requests.
Monitoring and when necessary, escalating issues to avert errors.
Processing leaving work procedures for employees.
- Worked as a Senior Executive- Operations.
- Reports to Process Manager.
- Analyzing the data given for quality check.
- Checking the quality of listings as per the prescribed standards.
- Generating various reports to manager on daily and monthly basis.
- Training new joiners.
- Providing innovative ideas for the improvement of process.
1. Controlling the Payroll processing team.
2. Reports to Group leader.
3. Assist the quality team in necessary process related reports.
4. Generating day to day reports based on work flow.
5. Allocating work to each processors by judging their capability of handling task and knowledge in them.
6. Training the new joinees.
7. Updating the Excel works on daily basis.
- Reports to Restaurant manager.
- Greeting and welcoming the guests.
- Providing Food and Beverage services to guests.
- Inventory management.
- Wine cellar in-charge.
- Maintaining daily records and reports.
- Training new joiners.
- Making sure about the smooth function of Restaurant.
- Handling situations as and when arrives.
- Part of curriculum.
- Reports to training manager.
- gaining knowledge of all four core department mainly (Food & Beverage, Front office, Housekeeping, Food Production)
- Maintaining daily activity log books.
- Supporting in general back end works in all departments.
- Analyzing how work is taking place in each department and their coordination.
Have done my MBA in Human Resource and Marketting from Caarmel Engineering college, Kerala under the affiliation of Mahatma Gandhi University, Kerala, India.
Done my graduation in Bachelors of Hotel Management rom IHMCT Kovalam, Kerala under the affiliation of National Council for Hotel Management and Catering Technology in collaboration with IGNOU University.