Sales Consultant
Sephora - Qatar
Total years of experience :7 years, 5 Months
KEY RESPONSIBILITIES;
Providing assistance to customers and provided information on new make-up trends. Built client relationship by offering outstanding service and product knowledge during makeup application and skincare consultation.
Maintained organized, presentable merchandise to drive continuous sales.
Attended job training events, including courses and workshops.
Directed & supervised reporting staff members to engage in sales, inventory management, cash receipt reconciliation & customer service requirements.
Complete regular stock checks, ordering saleable products to increase store sales. Promoted the value of the customer loyalty program, leading to a 12% out-performance of sign-up targets.
Resolved challenging clients’ complaints to full satisfaction.
Maintaining professional relationship with work colleagues & clients.
Special ordered items for customers upon request.
Developed and implemented strategies to increase market share and exceed sales target. Provided troubleshooting assistance for customers, resolving issues in a timely manner.
