Technical Author
Louis Berger
Total years of experience :13 years, 2 Months
* Wrote, updated and edited technical documentation
* Maintained the entire end user documentation set
* Collaborated with developers and other SMEs to
collect and interpret inputs
* Collected, analyzed, and formatted documents for inclusion into the
SharePoint application platform
* Developed documentation project plans, documentation impact analyses
and documentation scope
* Performed some hard-coding, created design mock-ups, and performed
SharePoint administration
* Involved in quality assurance (QA)/testing
* Wrote and edited newsletter articles
* Wrote, updated and edited technical documentation for operations support system such as reference manuals, user guides/manuals and operational specifications
* Developed content from requirement and design documents
* Collaborated with developers and other SMEs to collect and interpret inputs
* Developed documentation project plans, documentation impact analyses and documentation scope
* Managed documentation schedules
* Created, developed and edited requirements documents for software and hardware configuration and implementation
* Designed technical diagrams, flowcharts, and system flows
* Consolidated customer documentation deliverables
* Wrote business and operating procedures for IT operations
* Wrote, updated and edited technical documentation
* Developed content from requirement and design documents
* Collaborated with developers and other SMEs to collect and interpret inputs
* Developed documentation project plans, documentation impact analyses and documentation scope
* Wrote, updated and edited technical documentation
* Developed content from requirement and design documents
* Collaborated with developers and other SMEs to collect and interpret inputs
* Prepared technical manuals in various formats
* Developed documentation project plans, documentation impact analyses and documentation scope
* Wrote, updated and edited technical documentation
* Collected, analyzed, and formatted documents for inclusion into the SharePoint application platform
* Developed and maintained intranet portal end-user guide
* Developed documentation project plans, documentation impact analyses and documentation scope
* Wrote, updated and edited technical documentation
* Maintained the entire end-user documentation set for point-of-sale (POS) and other retail transaction applications
* Collaborated with developers and other SMEs to collect and interpret inputs
* Collected, analyzed, and formatted documents for inclusion into the SharePoint application platform
* Developed documentation project plans, documentation impact analyses and documentation scope
* Wrote, updated and edited technical documentation
* Developed content from requirement and design documents
* Collaborated with developers and other SMEs to collect and interpret inputs
* Developed documentation project plans, documentation impact analyses and documentation scope
* Wrote, updated and edited technical documentation
* Developed content from requirement and design documents
* Collaborated with developers and other SMEs to collect and interpret inputs
* Developed documentation project plans, documentation impact analyses and documentation scope
* Developed and maintained a variety of document deliverables
* Collaborated with developers and other SMEs to collect and interpret inputs
* Prepared technical manuals in various formats
* Developed documentation project plans, documentation impact analyses and documentation scope