Office Manager | Senior Consultant
Booz Allen Hamilton
Total years of experience :12 years, 4 Months
Manage office operations but not limited to office space, hoteling, parking, and relationship with ADGM building
management and government offices.
• Maintain the condition of the office and arrange for necessary repairs by liaising with Building Management,
Facilities Contractors, local leadership and other stakeholders.
• Supervise Office Services Staff - Receptionist, Office “Assistant”, Office Driver and Public Relations Officer to ensure
performance expectations are achieved.
• Identify and document requirements for office products and services; Coordinate the negotiation of supplier
contracts; developing and maintaining relationships with vendors and engage the Expense Management Lead when
required
• Manage the building pool budget, products and services requirements, temporary services, etc., whether core or non-
core products. Liaise with appropriate team to get approval and use appropriate charge number.
• Support with new supplier/vendor set up and manage invoicing for local vendors.
• Manage HSBC check book and office petty cash for eligible transactions, understand the criteria and compliance
around issuing a check and petty cash, acquire approval from relevant approver and submit the petty cash report on
or before the deadline.
• Manage the ADGM’s Immigration portal, request top up from Treasury team base on the approved cases, liaise with
PRO in getting approval from relevant approver and submit the report on or before the deadline.
• Maintain and manage the use of the firm’s Purchasing Card to settle eligible purchases for the office. Responsible for
reconciling expenses per established corporate monthly schedule.
• Manage the “Fun Times” events and budget.
• Support day-to-day Immigration requests and drive residence visa-related communication updates with
employees/dependents. Visa-related activities include new residence visa applications, renewals, cancellations,
transfer of visa to new passport, etc.
• Organize and maintain office filing system for critical office documents to include monthly financial reports, legal and
corporate documents such as Commercial license, Establishment card, E-channel account, POAs, client contracts, etc.
• Track the renewal dates for key office documents such as Commercial license, office lease agreement, Establishment
card, E-channel account and liaise with Legal/Compliance team, Treasury team and external counsel to ensure
renewal is done timely.
• Communicate changes in policies and procedures to the staff such as updates and announcements from the property
management. Ensure use of firm’s approved communication templates.
• Interface with leaders and others to communicate time sensitive requirements to staff and other stakeholders.
• Serve as Day One Admin during new hire onboarding.
CURRICULUM VITAE
• Provide support for client staff requirements - proposal support, client registration, etc.
• Significant amount of on special events / projects as required such as End of Year events, Iftar, Home Office Day,
Consulting Bootcamp, offsite leadership meetings, etc.
Answer and screen incoming telephone calls, determine purpose of calls, & forward calls to appropriate personnel.
• Welcome visitors, clients, business travelers and determine nature of business and inform visitors to appropriate
personnel. Offer refreshments to guests.
• Maintain fax machines, send faxes and retrieve and distribute incoming faxes.
• Order office & pantry supplies ensure that they are well stocked especially papers, toners, binding materials, water,
coffee, etc.
• Maintain copy room, make sure the area is neat and orderly.
• Provide support to staff such as printing and binding proposals, CD labels, packaging and arrange delivery to clients.
• Support local meetings requirements such as preparing supplies needed, arranging catering, etc.
• Manage loaner laptops and mobile phones.
• Supervise the office cleaner.
• Manage the schedule of the company driver. Whenever needed, book car and driver for business commutes on behalf
of the staff.
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