Mawaddah Sagor, Customer Experience Agent

Mawaddah Sagor

Customer Experience Agent

Flyadeal Airlines

Location
Saudi Arabia
Education
Bachelor's degree, Law
Experience
5 years, 0 Months

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Work Experience

Total years of experience :5 years, 0 Months

Customer Experience Agent at Flyadeal Airlines
  • February 2018 to February 2020

Education

Bachelor's degree, Law
  • at Saudi Electronic University
  • January 2023

Specialties & Skills

Computer Science
Microsoft Office
Data Entry
Written English
English Speaking
BUSINESS INTELLIGENCE
COMMUNICATION SKILLS
CUSTOMER SATISFACTION
CUSTOMER SERVICE
CUSTOMER SUPPORT
FAST LEARNER
LEADERSHIP
MICROSOFT EXCEL

Languages

English
Expert

Training and Certifications

Airline Crew Planning And Scheduling (Certificate)
Date Attended:
September 2021
Valid Until:
September 2021
Microsoft: Teams function (Training)
Training Institute:
flyadeal
Microsoft: Excel sheet share. (Training)
Training Institute:
flyadeal
Microsoft: Excel sheet share (Training)
Training Institute:
flyadeal
How to effectively deal with customers (Training)
Training Institute:
flyadeal
Building a high performance team. (Training)
Training Institute:
flyadeal
Communication Skills - Improving Question Techniques. (Training)
Training Institute:
flyadeal
Blogging for a Living (Certificate)
Date Attended:
May 2021
Program In Management Information System (Certificate)
Date Attended:
May 2020
Become a Product Manager (Certificate)
Date Attended:
June 2020
Power BI Masterclass (Certificate)
Date Attended:
June 2020
Microsoft Excel - Advanced Excel Formulas & Functions (Certificate)
Date Attended:
May 2021
Flight Dispatch (Certificate)
Date Attended:
January 2020