may abdelraouf hassan

Contact center supervisor at Convergys

• Egypt - Cairo
• My current job since December 2016

Supervisor international account at xceed contact center

• Egypt - Cairo
• January 2012 to December 2016

• Supervisor in the same international account from jan 2012 till now

Team leader in offshore account at xceedcc at xceed contact center

• Egypt - Cairo
• June 2009 to December 2011

• Team leader in offshore account at xceedcc from 6/2009 till Dec 2011.

Customer service representative in international account at xceedcc at xceed contact center

• Egypt - Cairo
• January 2008 to May 2009

• Customer service representative in international account at xceedcc from 1-2008 till 5-2009.
• An MT course (medical transcription) starting from 9/2007 -12/2007

customer service representative local account at ECCO call center

• Egypt - Cairo
• March 2007 to August 2007

• Working as customer service representative local account at ECCO call center (3/2007-8/2007)

medical representative at RATECO

• Egypt - Cairo
• January 2007 to February 2007

• Working as medical representative at RATECO. (1/2007-2/2007)

trainee at Training in labs of Rameda co

• Egypt - Cairo
• August 2005 to August 2005

• Training in labs of Rameda co. (15/8/2005-30/8/2005)
• Training in the dairy farms in the Cairo / Alex. runway.
• Summer training in virology and bacteriology lab. in the faculty.
• Training in the most important poultry diseases.
• Training internal medicine in all types of large and small animals and pets in the clinic of the faculty.