May Al-kassem, Assistant training  manager

May Al-kassem

Assistant training manager

Kempinski Ishtar

Location
Jordan - Amman
Education
Bachelor's degree, Professional Human Resources Higher Diploma
Experience
11 years, 7 Months

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Work Experience

Total years of experience :11 years, 7 Months

Assistant training manager at Kempinski Ishtar
  • Jordan - Amman
  • My current job since July 2015

• Delivering relevant and targeted programs to the hotel’s employees.
• Focusing on high level of customer service through training programs.
• Conducting English classes to the employees.
• Carrying out full relief responsibilities in the absence of the Training Director.
• Assisting the Training and Development Director in the daily tasks.
• Stressing on the company’s high standards within training modules.
• Being in charge of three days of orientation program for the new hires

Al-Mawared Cooperation for Consultation at Al-Mawared
  • Jordan - Amman
  • July 2011 to March 2014

•Maintain office’s Agenda in training calendar, follow up of schedules, achievements and trainees progress.
•Create and reconfigure trainees’ databases.
•Responsible for supplying the office with sufficient equipment for various training sessions.
•Performing external and internal communication using MS office programs.
•Administrative duties, such as (filling, faxing, copying and mailing).
. Preparing orientation programs for new employees.
.Preparing the time sheet for the employees.
.Checking their formal papers, such as residency, health certificates.

Education

Bachelor's degree, Professional Human Resources Higher Diploma
  • at Talal Abu- Ghazaleh 's institute
  • January 2015

It is a high diploma course fr five months, each day for four hours. It was held at Talal Abu- Ghazaleh's institute.

Master's degree, Masters in Business Administration
  • at Middle East University
  • June 2013
Bachelor's degree, modern languages
  • at The University of Jordan
  • June 1998

Specialties & Skills

Administration
Administrative Duties
Schedules
Cooperation

Languages

English
Expert