may elsergani, Patient Access Representative

may elsergani

Patient Access Representative

taiba hospital

Location
Kuwait - Al Ahmadi
Education
Bachelor's degree, قسم محاسبه
Experience
11 years, 7 Months

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Work Experience

Total years of experience :11 years, 7 Months

Patient Access Representative at taiba hospital
  • Kuwait - Al Kuwait
  • My current job since October 2012

Organizes work by reading and routing correspondence; collecting information; initiating telecommunications.

Prepares reports by collecting information.

Contributes to team effort by accomplishing related results as needed.

Organizing / managing the calendar, scheduling meetings / conferences
Assisting the office in performing and coordinating all administrative activities
Arrange and confirm appointments
Set up work procedures
Handle incoming mail and other materia
Manage office space
Mail, fax, Receive and place telephone calls.
Set up work procedures
Schedule and make appointments
Keep records of customer’s complaints/suggestions/comments, as well as actions taken.
Report cases that requires further follow-up by supervisor and keep customer informed with feedback.

Education

Bachelor's degree, قسم محاسبه
  • at جامعه قناه السويس
  • August 2011

Specialties & Skills

Receptionist
Computer Service
Administration
Marketing
Simply Accounting
Document expenses and hand in reports
Schedule meetings and arrange conference rooms.
Greet and receive visitor.
Undertake occasional receptionist duties
Handle information requests.
Develop and maintain a filing system
Receive and relay telephone messages.
Support and facilitate the completion of regular reports
Manage travel and schedule.
Teamwork.
File and update contact information of employees, customers, suppliers and external partners
Very good in communication Skills.
Flexibility and able to adapt quickly to changing priorities.
Report cases that requires further follow-up by supervisor and keep customer informed with feedback.

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Bank Training (Training)
Training Institute:
cib bank
Date Attended:
October 2011
Duration:
208 hours
TOEFL (Certificate)
ICDL (Certificate)
American Diploma (Certificate)

Hobbies

  • Volunteer work
  • reading
  • social work
  • Exercise
    the National Bank of Kuwait Walking contest